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"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"

"We stayed during the shoulder season and it was quiet at the time so we were able to enjoy the public onsen all to ourselves. Private onsen in our own room was perfect for us as we have tattoes, but the staff said if your tattoo is for fashion purpose only, it'll be ok - just let them know in advance. Food was great, they have free trf services to/from Yudanaka station. We didn't get to go this time but it's not too far from Jigokudani snow monkey park. We loved the roof top bar they had! Staff including the owner were very polite, friendly and courteous that we enjoyed our time there and we'll definitely recommend and go back!"

"Lovely hotel short walk from Nagano station. Staff were incredibly helpful. Easy walk from hotel to the main area for restaurants and shops."

"Recommend to stay here. Very new and clean hotel short cut walk 5 min to the Nagano station super convenient. Nagano Station walk to this hotel with the elevator access easy for our big luggage. And so near to station East gate No 23,24 were buses to snow monkey park and Hakuba. We had a triple room with 3 single bed super spacious room with sofa relax area. Clean and conform bed. Will stay here again. Book early for the good rate. "

"This property is just opposite to Nagano station. Buses going towards Hakuba and Snow Monkey Park is on the same side as this Hotel (just opposite to Hotel). Had a 7 eleven convenience store next to the property."

"If you get the right package l, everyhting in inclusive!! "

"Very pleasant stay. Walking distance to everything. My only minor negative feedback would be the western breakfast. The eggs, bacon and sausages were all cold as they were not kept covered in the bain marie. "

"A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended. "

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "