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"Very convenient location. All the hotel staff members had a great hospitality."

"Really convenient location next to Yamagata station. Staff was helpful whenever and wherever they can and facility was uber clean overall "

"A comfortable, clean business hotel with the added advantage of an onsen on the ground floor. Conveniently located in the traditional area of Yamagata on a bus route from the station. Breakfast in the top floor restaurant was buffet style."

"Perfect relaxing place, free shuttle bus services to train station. Would stay again"

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"I’m very disappointed about the fact that the hotel does not have the courtesy to provide 1 or 2 hr of late check-out : They charge ¥1,000/hr/person!!! If it’s a weekend, i can understand, but it’s a quiet Monday! I’ve been to dozens of hotels in Japan and worldwide, first time I encountered this. Of course, they’re not ethically wrong or anything; but as a service provider, i will not choose or recommend to anyone."

"We always love staying here with lots of dining and shopping options across the street at Tapio, plus the hotel has a breakfast buffet thats really nice and lots of food made fresh to order which is really nice! The quality is top notch! Its easy to get to and quieter, cleaner and more fun than staying downtown. If we go to Sendai, we stay here. Also the price for the rooms cant be beat for groups/families of 4 or more. The staff makes staying here so easy and comfortable! Also we love their bonfire and fireside activities and their evening bar - so many yummy goodies to enjoy!"

"The breskfast was excellent. The staff was very helpful."

"Hotel staff were very friendly. They don’t speak English but were very patient and pleasant. The free breakfast had a lot of variety. Overall, enjoyed my stay. "