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"Loved it"

"Another great stay at the Citizen M. I really like their working spaces, efficient service, cleanliness standards, comfortable and quiet rooms, fast wifi, still/sparkling water fountains and their overall model. This location doesn't have a rooftop like other locations, the gym is tiny and it will get crowded with more than four people, and customer service was a little less friendly than in other locations, but I have no complains. Every request I made from coffee to cleaning my room was met expeditiously. "

"Excellent hotel at a fantastic location. If you are a tourist you can't find a better.located hotel. The service was impeccable and the staff was very friendly. The rooms were smallish but comfortable and well appointed. Considering the location and all the events that were happening in the hotel, it was very quiet!"

"Hotels rooms were service daily and clean as well as bright."

"It was very nice. However the pool closed pretty early as we would have loved to swim, but arrived just slightly too late for said occasion."

"Excellent service from the staff. Close to public transportation."

"This is our go to whenever we fly out of BWI"

"Thank you for a nice stay, it was a quick trip for a conference but my group had a great time. The staff was helpful, very nice and accommodating. "

"The Washington Plaza Hotel has a neat 70s vibe, from the colors that decorate the property and the music played in the public areas. Really enjoyed that! I would particularly commend Shelby and Alejandra in the dining room - spectacular service and friendliness!"