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"My daughter's birthday trip was ruined. We booked this hotel based on it's declared facilities- the pool and the gym. The hotel didn't let the teenagers , who were traveling with their grandmother, use the facilities, claiming that "the parents are mandatory". The presence of the grandmother and the elder sister (an adult) did not persuade them. Needless to say- it is not stated anywhere that the pool can be used by adults only. I would not therefore recommend this hotel to anyone traveling with children or anyone seeking a pleasant hotel experience."

"We had an extended weekend stay with my wife here to explore Iasi. As usual this is a beautiful hotel and a very well-oiled machine in terms of staff kindness, responsiveness and all things working as they should. The checkin was easy and we got a room higher up, for a truly stunning view over Iasi and the environs. The room was generous, with TV, desk, lounge chairs and table, fast wifi, large bed, hair dryer, and many small touches such as toiletries etc. Everything functioned well and right. The Hotels.com checkin gift was also honored. We took advantage of a very good breakfast (strong on warm options including meat and veg omelettes, machine-pancakes) salads and spreads, and of the Spa, which has a heated pool, gym and other spa services. The entire experience was wonderful and I have no complaints. One can see the virtuous circle of a fully staffed, usually fully booked, hotel, knowing exactly how things are done well. Also don’t miss their 13th floor restaurant. The view is fantastic, although you are very likely to pop into a wedding or conference dinner, so for more intimate settings look around. Downstairs there is also a coffee & pastry shop for a quick day-snack. "

"Nice hotel friendly staff. Hotel and rooms were very hot made sleeping difficult was the only issue. Very nice food in the bar. "

"First of all its pretty run down , small top to cover when you go to sleep- smaller then the actually bed. No hot water when you try to shower even was on the second floor. The faucet and other bathroom fixtures are rusty. Mold in the shower as well. Carpet dirty. Woke up with a banging and drilling, the website or at check in were not informing of any renovation. The lobby looks very shady no lighting and loud music."

"This was my second time staying at Central Plaza Hotel in Piatra Neamț, and once again, I can’t fault them in any way. The hotel continues to impress us with its excellent service and thoughtful design. What we loved most was the room layout—although it’s listed as a single hotel room, it’s cleverly divided into two separate spaces. This gave our 12-year-old daughter her own area and provided my spouse and me with the privacy we needed, making it feel more like a mini-apartment than a standard room. The staff were incredibly friendly and welcoming, and the housekeeping team was exceptional, keeping our room spotless with daily cleaning. The price was also very reasonable, especially considering the quality and convenience of the location—everything we needed was just a short walk away. We truly enjoyed our stay and would happily return. Central Plaza Hotel is a fantastic choice for anyone visiting Piatra Neamț! "

"Mr. Stefan at the front desk, who checked me in was very kind and welcoming! He made sure I had a quiet room, a breakfast package because I could not go to the breakfast buffet, and helped with everything! The best front desk staff! Thank you for the wonderful stay! Great, central location and very clean!"

"LOVED THIS HOTEL! best breakfast "

"excellent restaurant!"

"Excellent"