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The St. Regis New York

5.0 star property
Hotel with a 24-hour fitness center, steps from 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis New York

Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Meeting facility
32-inch TV with satellite channels
Suite, 1 Bedroom (Bentley) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is ￥208,956
￥249,232 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 377 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bentley)

Suite, 1 Bedroom (Bentley) | Living area | 32-inch TV with satellite channels

Suite, 1 Bedroom (Bentley)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Astor Suite)

Suite, 1 Bedroom, Non Smoking (Astor Suite) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 91 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living room | 32-inch TV with satellite channels

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed, Corner

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 Double Bed, Corner

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 130 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
10022, NY, New York, Two East 55th St

What's nearby

  • 5th Avenue - 1 min walk - 0.1 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • 5 Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • Newark Liberty Intl. Airport (EWR) - 38 min drive

Restaurants

  • ‪Black Fox Coffee Co. - ‬1 min walk
  • ‪Clement - ‬1 min walk
  • ‪Papillon - ‬3 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Michael's Restaurant - ‬2 min walk

About this property

The St. Regis New York

Hotel near 5th Avenue
A short walk from Radio City Music Hall and Rockefeller Center, The St. Regis New York provides shopping on site, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-in, a reception hall, and wedding services
  • Smoke-free premises, multilingual staff, and ATM/banking services
Room features
All 238 rooms have comforts such as wet bars and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 88.79 per day)
  • Valet parking on site (USD 88.79 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 43 per person

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,944 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room roll-in shower
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1904
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 137.77 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 43 per person
  • Self parking fee: USD 88.79 per day
  • Valet parking fee: USD 88.79 per night (in/out privileges)
  • Rollaway bed fee: USD 137.77 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York St. Regis
Regis Hotel
St. Regis New York
St. Regis New York Hotel
New York City St Regis
St Regis Hotel New York
St Regis New York City
The St. Regis New York Hotel New York City
St. Regis
St. Regis New York Hotel
St. Regis New York
St. Regis
Hotel The St. Regis New York New York
New York The St. Regis New York Hotel
Hotel The St. Regis New York
The St. Regis New York New York
St. Regis Hotel
The St. Regis New York Hotel
The St. Regis New York New York
The St. Regis New York Hotel New York

Frequently asked questions

Is The St. Regis New York pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The St. Regis New York?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at The St. Regis New York on Dec 22, 2024 start from ￥208,956, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The St. Regis New York?

Self parking is available for USD 88.79 per day. Valet parking is available for USD 88.79 per night.

What time is check-in at The St. Regis New York?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

What time is check-out at The St. Regis New York?

Check-out is at noon.

Where is The St. Regis New York located?

Located in Manhattan, this hotel is steps from Madison Avenue and 5th Avenue. Museum of Modern Art and St. Patrick's Cathedral are also within 5 minutes. 5 Av.-53 St. Station is only a 4-minute walk and 57 St. Station is 6 minutes.

The St. Regis New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 152 out of 200 reviews" "
Rating 8 - Good. 21 out of 200 reviews" "
Rating 6 - Okay. 11 out of 200 reviews" "
Rating 4 - Poor. 6 out of 200 reviews" "
Rating 2 - Terrible. 10 out of 200 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the St. Regis and look forward to coming back in the future!
Stayed 2 nights in Oct 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had lost my debit card while traveling to this place and they failed to uphold my reservation. I still did have valid ID and the room was paid for. They did not offer any solution except to cancel my reservation. I was left in new york the entire night without accomodations or any way to return home until the next day. I am entirely disgusted at the way I was treated by the staff and management at this place, and entirely disappointed that the ownership lacks the decency to handle a simple situation as this one.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
The property is lovely, but the experience suffered. I spent two nights in NYC. Here were the problems: (1) On the first night, a Bose radio went off prior to sunrise. I couldn't turn it off without moving furniture and unplugging it. And then trying to get back to sleep. (2) I was unable to control the thermostat so the room was much warmer than I wanted. I asked the staff to turn it down while I was out and they turned it down to 60 degrees. (3) Finally, when I left, I asked for my car to be pulled around. I gave them the requested 20 minutes notice, but waited 20 additional minutes for the car to come around due to an error at the desk. I know these are first world problems (believe me, I know), but you're paying the St. Regis to eliminate these errors, not to make them. I doubt I'll return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Sep 2024

6/10 Okay

Negar, San Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was the most unpleasant New York Stay of my life.
Stayed 2 nights in Sep 2024

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Until the lobby/dining refurbishments are finished, the hotel has nothing to offer but a long walk through basement hallway. Seriously. The cost of this misery remained astonishingly high. My room, during a period when the hotel was not at full occupancy, was on the third floor facing an alleyway. You shouldn’t have to complain to receive a modicum of respect
Stayed 2 nights in Aug 2024

10/10 Excellent

Alireza, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful location
Stayed 6 nights in Jul 2024

8/10 Good

Syed Kaleem Jafar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was partially under renovation, which caused an issue with lifts. Lastly, I had requested requested the last day of statement which is yet to be received. Regards
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Omar for making your son’s birthday weekend one of the best vacations yet. We will be staying at the St Regis in Punta Mita and are looking forward to it after this experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy quick stay
We stayed for a couple of days/nights in one of their deluxe suites. The butler service was incredible, very courteous prompt, willing to help in any way. The rooms were very clean, in fact cleaned a couple of times during the day if we needed. They were working on the lobby. Although you needed to go to substitute lobby, all personnel were very nice directly us where to go. We can not wait to have our next trip into NYC & stay at the St. Regis
Stayed 2 nights in Jul 2024

10/10 Excellent

Tressa

Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contact me please ASAP!!!
i was charged for the room twice and knowone will call me or credit me. 817-937-9203 is my cell ascearce@441toyota.com
Stayed 3 nights in Jul 2024

2/10 Terrible

Bernie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is under construction’ Air conditioning did not work one day.
Stayed 2 nights in Jul 2024

10/10 Excellent

othman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cc
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Stayed 1 night in Jul 2024

10/10 Excellent

ISOBEL

Traveled with group
Liked: Amenities
Loved the care and comfort as well as the quiet , calm ,gracious atmosphere !
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 12 nights in Apr 2024

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis never fails when it comes to guest experience. A
Stayed 1 night in May 2024

2/10 Terrible

Michael, Colleyville

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This felt like a bait and switch. The hotel was under construction and the entire lobby and restaurant and bar were closed. Felt like a prison. The checkin "upgraded" us from our king to a "bigger" room. What a joke. it wasn't bigger just a room with two full beds that felt like they were mattresses bought on sale at kmart before they went bankrupt. She staff were indifferent. Absolutely not worth a grand a night. Expedia should have told us details of the construction before booking. I would have stayed at the four seasons.
Stayed 2 nights in May 2024

4/10 Poor

AHMET CELALETTIN

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
There was a renovation going on… They should have stop booking rooms under these conditions…
Stayed 3 nights in May 2024

10/10 Excellent

Nikki

Stayed 2 nights in Apr 2024

4/10 Poor

Nancy

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return.
Stayed 2 nights in Apr 2024

2/10 Terrible

Monica

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024