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Hotel Schloss Neustadt-Glewe

Riverfront hotel with a marina and a sauna

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Schloss Neustadt-Glewe

Front of property - evening/night
Outdoor dining
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is ￥10,820
￥11,578 total
includes taxes & fees
Dec 2 - Dec 3
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Royal Suite

Royal Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite

Highlights

Soundproofed
Private spa tub
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 82 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

TV

Standard Double Room, Annex Building

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Annex Building

Family Room, Annex Building | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Annex Building

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Single Room, 1 Twin Bed

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 18 sq m
  • Park view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Suite

Highlights

Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

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Superior Double Room | Bathroom | Shower, hair dryer, bathrobes, towels
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Spa
Pet friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (214)
The price is ￥11,722
￥12,543 total
includes taxes & fees
Nov 19 - Nov 20
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About the neighborhood

Map
19306, MV, Neustadt-Glewe, Schlossfreiheit 1

What's nearby

  • Neustadt-Glewe Castle - 3 min walk
  • Neustadt-Glewe Church - 4 min walk
  • Neustadt-Glewe Beach - 16 min walk
  • Badeanstalt Neustädter See - 16 min walk
  • Ludwigslust Palace - 10 min drive

Getting around

  • Neustadt-Glewe Station - 10 min walk
  • Hamburg Airport (HAM) - 72 min drive

Restaurants

  • ‪Raststätte Stolpe-Meckl/Nord - ‬12 min drive
  • ‪Eiscafe Rudolfo - ‬1 min walk
  • Alte Wache
  • ‪Restaurant Himmel und Erde - ‬7 min drive
  • ‪Steakhouse Groß Laasch - ‬6 min drive

About this property

Hotel Schloss Neustadt-Glewe

Hotel by the river
A marina, a terrace, and a garden are just a few of the amenities provided at Hotel Schloss Neustadt-Glewe. For some rest and relaxation, visit the sauna. In addition to an arcade/game room and a library, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • Multilingual staff, luggage storage, and a billiards/pool table
  • Barbecue grills, an elevator, and smoke-free premises
  • Guest reviews speak well of the helpful staff
Room features
All guestrooms at Hotel Schloss Neustadt-Glewe include thoughtful touches such as bathrobes, in addition to amenities like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 11 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,883 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a river
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1725
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 19 to December 26:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 per person
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

Property is also known as

Mercure Schlosshotel
Mercure Schlosshotel Hotel
Mercure Schlosshotel Hotel Neustadt-Glewe
Mercure Schlosshotel Neustadt-Glewe
Neustadt-Glewe Schlosshotel
Schlosshotel Neustadt-Glewe
Mercure Schlosshotel Neustadt-Glewe Hotel
Schloss Neustadt-Glewe
Mercure Schlosshotel Neustadt Glewe
Schloss Neustadt Glewe
Hotel Schloss Neustadt-Glewe Hotel
Hotel Schloss Neustadt-Glewe Neustadt-Glewe
Hotel Schloss Neustadt-Glewe Hotel Neustadt-Glewe

Frequently asked questions

Is Hotel Schloss Neustadt-Glewe pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Schloss Neustadt-Glewe?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Hotel Schloss Neustadt-Glewe on Dec 2, 2024 start from ￥10,820, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Schloss Neustadt-Glewe?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Hotel Schloss Neustadt-Glewe?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Schloss Neustadt-Glewe?

Check-out is at 11:00 AM.

Where is Hotel Schloss Neustadt-Glewe located?

Located in the heart of Neustadt-Glewe, this hotel is within a 5-minute walk of Neustadt-Glewe Castle and Neustadt-Glewe Church. Neustadt-Glewe Beach and Badeanstalt Neustädter See are also within 1 mi (2 km). Neustadt-Glewe Station is 10 minutes by foot.

Hotel Schloss Neustadt-Glewe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 409 reviews" "
Rating 8 - Good. 163 out of 409 reviews" "
Rating 6 - Okay. 51 out of 409 reviews" "
Rating 4 - Poor. 11 out of 409 reviews" "
Rating 2 - Terrible. 8 out of 409 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with large bathroom facility, quiet, excellent location, very good breakfast
Stayed 1 night in Jun 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just beautiful! Rooms were large , comfortable and gorgeous.
Stayed 1 night in Oct 2023

10/10 Excellent

Juha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dieter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and great breakfast. Love the history!!! The ceilings of our room was incredible.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Pretty ok-ish
We expected to be sleeping in the schloss itself, but unfortunately the family rooms are in another building. We waited a couple of minutes at the reception, some of the staff does not speak English at all. One of our rooms reeked of smoke, clearly the previous tenants smoked there heavily. We were given a different room on another floor, which was clean. Rooms are spacious, bathrooms rather old-fashioned, curtains are tiny. Breakfast was ok, but there were tiny flies everywhere, which was a bit gross. Beds were ok. The prices were low enough to justify this pretty mediocre experience, but it’s a shame because it looked like a really nice place in the pictures. The highlights: Schwerin is nearby, and the fantastic Asian restaurant just up the street from the hotel (barely 4 minutes walk).
Stayed 1 night in Oct 2022

8/10 Good

Jorge R

Stayed 2 nights in Sep 2022

4/10 Poor

uwe

Traveled with partner
Disliked: Property conditions & facilities
Outsiden condition of Building is rather poor. Small village with almost no other options. Our room was gone and they did offer us a smaller room that was totally dark and with very old furniture. The lowest has been, that the hotel had a wedding party ongoing and that they did close the restaurant for Guete that have not been part of the wedding group!!!! Totally innacceptable , since the village does not offer any other, valid alternate! Overall , a very lousy way of threatening guests and the current rating is at least one point too good!
Stayed 2 nights in Sep 2022

8/10 Good

alex

Liked: Staff & service, amenities, property conditions & facilities
Overall, great spot, however they’re laundry service was a bit steep on the prices. Having said that, no one else around to do it. I was happy to stay there for 5 nights as they offered the sauna for free
Stayed 5 nights in Aug 2022

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Nice and good hotel. But same rooms need a modification.
Stayed 1 night in Sep 2020

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always nice.
3rd time i have stayed there. Always nice. Good breakfast and nice large rooms. Clean and tidy rooms. Great price.
Stayed 1 night in Aug 2019

10/10 Excellent

Tali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.. Cosy and quiet
Perfect.. Very good breakfast
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Niels Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old manor surroundings
Staying in an old palace style mansion, but it has been very nicely renovated in to a hotel... I most often use this to relax a night when passing through Germany...Hotel is situated just a few minutes off the Autobahn between Berlin and Hamburg...but hotel and the surroundings are also well situated for exploring the area around... Very clean and with good breakfast...Free parking available just next to the hotel..The staff is friendly...However a big minus is that internet rarely works and I had problem with that every time i stayed there... Ps! make sure you get a room in the palace itself and not the annex, if you want to sleep in the "older" palace atmosphere... When entering Neustadt Glewe there is a radar control just at town entrance...be careful when driving into Neustadt!
Stayed 1 night in Mar 2019

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived too late to really enjoy the hotel amenities. Stayed in the Amthaus. From the outside it kept its historical image but inside all gutted and modern. Would have been nice to reflect the old inside with photos or paintings. Comfortable and clean. Close to the historical centre of town - including the "Burg" (Castle). A number of restaurants nearby and a walking / biking trail with a park.
Stayed 1 night in Nov 2018

10/10 Excellent

shai, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money. very clean great breakfast
Stayed 1 night in Aug 2018

8/10 Good

Anita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Sofa bed was too firm for kids to sleep on. Has so much space in room not so much of counter space. Had the expression staying in palace but we got to stay in "mother inlaw" rooms :(. Breakfast buffet was nothing speacial. Must ask for cappuccino or you get table thermos coffee!
Stayed 2 nights in May 2018

8/10 Good

Silje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Clean, swift. A comfortable say.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable room and bathroom. No Wi-Fi though (only in main building in which we did not stay). Very good breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast, bad wi-fi/phone
We stayed the night here as we were passing through Germany from Denmark. The only issue was there was no wi-fi in our room.. and the phone didn't work. And the front desk guys failed to tell me this before we went to our room. When I walked back to ask about the wi-fi, the desk worker very insincerely and flippantly said, "Oh, sorry, your wi-fi doesn't work. We don't know why. You can use the wi-fi here in the lobby." Umm, you could have told me when I checked in. Our room was in another building, an annex, so wi-fi in the lobby was not going to happen. The room was truly no frills, but comfy and warm and the bathroom was big with a nice shower. The breakfast buffet was wonderful, and the lady who worked down there was just wonderful.. very friendly to my family--thank you. We would stay here again, but perhaps the front desk personnel need a little help with customer service.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Castle
I had been traveling for work for 26 days and wanted to get off the beaten path. The last night was spent I a gorgeous 400 year old castle. I and a colleague arrived late, but the kind woman and gentlemen at the front desk quickly provided a bottle of wine for us as requested even though the restaurant was closed. Also, we called ahead to see if it was possible to get a massage since it was advertised and they were quick to accommodate even with our late arrival (7:30 pm) The massage itself was fantastic and a very reasonable price. The rooms were gorgeous, the elegance of the castle took you back in time. The breakfast in the morning was served in the restaurant, must have been a dungeon or cold storage from its day and it was wonderfully charming and the food was tasty. Thank you for a wonderful time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort