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"Great - good value, well situated hotel"

"Better than some 4-star hotels I’ve stayed at! Staff were super friendly and helpful, great location, can get to it without walking outside and big rooms! Will def stay here next time!"

"Property is about 10 mins walk from the Bus station and Hotel does not provide shuttle to and fro, hence it is inconvenient to pull fhe luggage during winter time to the hotel. The back door of the hotel helps for quick access to the Yubate. Morning and Dinner buffet offer a very good spread but there is no need to book half board for more than 1 night as menus are largely the same. "

"Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good. Breakfast is a great experience. Overall, good experience. "

"I want to start off by saying I had a nice visit, I did the half board option and the food was plentiful and very tasty. Lots of variety, the sushi was not good and their take on Western food isn't great but the Japanese food is awesome. 2 different Onsen areas that alternate gender daily so you can try both. The hotel is old, let's just prepare you for this, really old. It could do with a massive makeover but I doubt it will happen as they are very busy due to the amazing location. If you are...

"Clean. Good location. "

"Love the hotel lobby. The hotel provide a cozy and safe eny"

"Is very closed to Nagano train station "