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"So close to the ski lifts, would stay again! "

"Our third time and still loving our stay. Property is very well maintained. "

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!"

"Spacious and very close to slopes. Tucked away at edge of Kitanomine side which made it quiet and easy to park. Kitchen had everything we needed, and there was washer/dryer. English directions for how to use everything. Would definitely stay again!"

"We loved our stay at Kashiwa house. Jane was an excellent hostess and made us feel right at home. The house is well equipped and close to the ski lifts. The beds were super comfy and we all enjoyed our holiday stay."

"The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time."

"The lobby and facilities are a bit dated, but the cleanliness of the room really stood out. The room was spacious, allowing plenty of space to move around, which made for a very comfortable stay. I slept well, and the staff were incredibly friendly and accommodating. If you’re renting a car, I highly recommend this place! High season with a affordable price as well "

"We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel "