2/10 (非常に不満)
Anick
家族旅行
2024 年 9 月 30 日
気になった点 : 清潔度、客室の快適度
Do not book here
we paid for our room in full 45 days before arrival. we land in Montreal and head to the apartment. Get there and after contacting the manager, we were told our reservation was cancelled and the could not accommodate us. 6 adults with nowhere to go at 11:00 pm. No reason for cancelling or even notifying us or giving a refund. DO NOT BOOK here they are not to be trusted. Hotels.com did not find us another place until 3:30 am but it only accommodated 4, so I had to book another room elsewhere for the other 2 adults at my own expense. Sure ruined the family holiday being seperated.
Anick
2024 年 9 月に 4 泊滞在