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Krystal Monterrey

3.5 star property
Hotel with a fitness center, a short walk to Macroplaza

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is ￥11,146
￥13,263 total
includes taxes & fees
Dec 1 - Dec 2

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
Minibar
Eco-friendly cleaning supplies
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
Iron/ironing board
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • Sleeps 3

Similar properties

Exterior
Hotel Kavia Monterrey
Parking included
Free WiFi
Air conditioning
Housekeeping
8.8 out of 10, Excellent, (1604)
The price is ￥10,561
￥12,568 total
includes taxes & fees
Nov 17 - Nov 18
Hotel Kavia Monterrey

About the neighborhood

Map
64000, NL, Monterrey, Calle Corregidora 519, Centro

What's nearby

  • Macroplaza - 5 min walk
  • Auditorium Pabellón M - 7 min walk
  • Basilica de Guadalupe - 15 min walk
  • Fundidora Park - 5 min drive
  • Cintermex - 6 min drive

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪El Secreto de Anita - ‬2 min walk

About this property

Krystal Monterrey

Hotel near Fundidora Park
Near Macroplaza and Auditorium Pabellón M, Krystal Monterrey provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • An elevator, meeting rooms, and a 24-hour front desk
  • A front-desk safe, concierge services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Dec 1, 2024 start from ￥11,146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Monterrey?

Valet parking is available for MXN 80 per day.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum, Macroplaza, and Auditorium Pabellón M. Fundidora Park is 1.2 mi (1.9 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 993 out of 1786 reviews" "
Rating 8 - Good. 383 out of 1786 reviews" "
Rating 6 - Okay. 188 out of 1786 reviews" "
Rating 4 - Poor. 124 out of 1786 reviews" "
Rating 2 - Terrible. 98 out of 1786 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Everything perfect would definitely come back
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Iris, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really good location
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

6/10 Okay

bertha

Stairs
Stayed 5 nights in Oct 2024

10/10 Excellent

Haroon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Beatriz, Huntington Sta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beatriz, Huntington Sta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We stayed for a wedding ceremony and reception across the street. The hotel was incredibly convenient. We felt safe the entire time, and the staff was always friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Silbia

Stayed 2 nights in Sep 2024

2/10 Terrible

Paris

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

weixin

Stayed 2 nights in Sep 2024

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Oct 2024

6/10 Okay

Carlos

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The property changed management and now the rooms don’t have mini refrigerators, so we paid to upgrade the room. Once in the new room I pull the covers to the bed and there was lots of hair, guess they were not changed and it was hair from someone sleeping there. Ugh, nasty. I had to have room change them. Over both rooms we were in were not very clean.
Stayed 4 nights in Oct 2024

8/10 Good

claudia

Location great Staff nice
Stayed 6 nights in Oct 2024

10/10 Excellent

Ernesto, Laredo

Stayed 1 night in Sep 2024

10/10 Excellent

Lucero

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Valentin, McAllen

Stayed 1 night in Sep 2024

8/10 Good

Walter, houston

Stayed 3 nights in Jun 2024

8/10 Good

Jesus

M
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
It was great 10/10
Stayed 2 nights in Sep 2024

2/10 Terrible

Yefiny

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there in an international flight that got early to the country and obviously to the hotel too. I had previously called to let them know about this and arrange any extra fee for an early check in but anyway we had to wait 4.5 hours to check in only to get a disgusting and dirty room... the wall next to my bed was disgusting...it appeared to have body fluids and foot prints. The cleaning is really bad, the bathroom smelled, food was awful, and the service is terrible as well. We just wasted our time and money in that place. We made a complaint about the situation but they didn't care and obviously didn't do anything about it. That place is not what it looks like on the websites. Don't let them fooled you like they did with us. I took pictures of everything as a proof.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, there is always someone to help doesn’t matter the time. Location is very convenient.
Stayed 3 nights in Oct 2024