8/10 Good
Michael
Business traveler
Nov 9, 2024
Liked: Cleanliness, staff & service, amenities
Liked its location next to the main station (Hauptbahnhof), with the main shopping streets nearby, but its location in the pedestrian area made pickups by taxi challenging. Generous breakfast buffet, but no cooked breakfast available. My room was on third third floor with no lift, so it is not for those with mobility issues. The room had no carpeting, and so you need to bring your slippers. On the first night the soap container in the shower was empty; I am sure that they would have fixed it quickly, but, when you are naked in the shower, you do not feel like calling them. Luckily I brought a bar of soap with me. On the third night the soap container above the wash basin was empty. I expect these things to be checked before I arrive! The TV had a large number of channels, but almost all of them were in German; the BBC was listed as a channel, but there was no signal. I was annoyed that I could not get an invoice from Expedia, but that is not the hotel's fault. The hotel did in fact give me an invoice, but only for the amount that Expedia paid them, not what I paid Expedia.
Michael
Stayed 3 nights in Nov 2024