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"We really enjoyed our stay here. The staff were all helpful and kind. The food was delicious (be prepared for A LOT of food at breakfast and dinner) and we loved our in-room onsen . The hotel is showing its age with some visible wear and tear but it didn’t detract from the enjoyment of our stay. The location can’t be beat. I would definitely recommend staying here. Thank you to all of the staff. "

"Great views. Excelkent views. Lovely rooms and fab onsen."

"Location"

"Good hotel, clean and well located. Staff very helpful. However there were quite a few children running and making noise on my floor late at night. I would have hoped that this would be addressed but it was not."

"Service per excellence "

"Staff are friendly and polite, the food and the view of Mt. Fuji was amazing as well. The room and hot springs are clean and comfy. And the free shuttle bus services provided are a massive help to our journey. "

"My wife and I enjoyed a 3 day stay. The service was excellent and the food was outstanding. Be sure to take the mail plan."

"Lovely room and view!"

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