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Riad Eloise

3.5 star property
Family-friendly riad with a full-service spa and free breakfast

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Photo gallery for Riad Eloise

Interior detail
Executive Suite | Premium bedding, Select Comfort beds, in-room safe
View from property
Signature Room, 1 Double Bed | Room amenity
Executive Suite | Premium bedding, Select Comfort beds, in-room safe
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Pool

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Select Comfort bed
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Premium Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Select Comfort bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, Select Comfort beds, in-room safe

Executive Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

Premium bedding, Select Comfort beds, in-room safe

Signature Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Select Comfort bed
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, in-room safe

Junior Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Renovated in 2020
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
40000, Marrakech, 5 Derb Si Moha Sidi Benslimane

What's nearby

  • Marrakech Museum - 11 min walk - 1.0 km
  • Le Jardin Secret - 12 min walk - 1.1 km
  • Jemaa el-Fnaa - 17 min walk - 1.4 km
  • Koutoubia Mosque - 5 min drive - 2.6 km
  • Bahia Palace - 7 min drive - 2.8 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 20 min drive

Restaurants

  • ‪Le Jardin - ‬7 min walk
  • ‪Ristorante I Limoni - ‬4 min walk
  • ‪Terrasse des Épices - ‬9 min walk
  • ‪Kesh Cup - ‬8 min walk
  • ‪Café Arabe - ‬9 min walk

About this property

Riad Eloise

Family-friendly riad remodeled in 2020 and located near Marrakech Museum
Located close to Le Jardin Secret and House of Photography, Riad Eloise provides free continental breakfast, a rooftop terrace, and a hair salon. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), ATM/banking services, and coffee/tea in the lobby
  • Multilingual staff, meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Designer toiletries and hair dryers
  • 60-cm flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/closets, and heating

Languages

Arabic, Dutch, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 7 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1700
  • Designated smoking areas
  • Renovated entire property - September 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Laundry detergent
  • Printer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 7 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (up to 10 years old)
  • Self parking fee: EUR 7 per night
  • Nearby parking fee: EUR 7 per night (492 ft away)
  • Late check-in fee for check-in between 8:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Frequently asked questions

Does Riad Eloise have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riad Eloise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Eloise?

Self parking is available for EUR 7 per night.

What time is check-in at Riad Eloise?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 8:00 PM–8:00 AM for a fee.

What time is check-out at Riad Eloise?

Check-out is at 11:00 AM. Late check-out is available for EUR 50 (subject to availability).

Does Riad Eloise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 7 per person applies.

Where is Riad Eloise located?

This family-friendly Marrakech riad is located in the historical district, within a 15-minute walk of Marrakech Museum, Le Jardin Secret, and House of Photography. Jemaa el-Fnaa and Koutoubia Mosque are also within 1 mi (2 km).

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Riad Eloise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 72 out of 83 reviews
Rating 8 - Good. 9 out of 83 reviews
Rating 6 - Okay. 2 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip oasis in a sea of madness.
Stayed 3 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
The staff was incredible especially Yousef and Abdel! Very accommodating and helpful- gave us all of the information to make a great stay! Also got our laundry done which was such a relief! One thing that Expedia shows is that the riad has a gym, spa, and steam room which it does not. Other than that, great stay and excellent location. Would return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Stayed 4 nights in Oct 2024

10/10 Excellent

James Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous. Abdel and Youssef were always ready and willing to help with any issue. Even volunteering to walk you to a tour excursion shop or to your airport shuttle. Can thank them enough for making the stay easy and memorable. The Riad Eloise was always spotless and inviting, can't go wrong here. I do recommend getting them to arrange your shuttle to the riad, Marrakech is a maze and it'll take a while to get your bearings.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moroccan Hospitality at its best!

Lovingly restored riad in the medina... why stay in hotel which could be anywhere, when you can get an authentic taste of old Marrakesh? Close to everything, but not TOO close so you can escape from the hustle and bustle of the souks. Alain was a most gracious host, with lots of essential advice on navigating the tangle of streets, what to do, and just as important, what not to do. Genuinely friendly and warm staff, Yusuf and Abdel both were happy to help with anything... and in Marrakech, one needs some help, at least the first time. Delicious vegetarian breakfast with homemade cheese, yogurt and breads.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing find

Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Stayed 2 nights in Jan 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, lovely people.

This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Stayed 4 nights in Feb 2024

10/10 Excellent

Akosua Coco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing! In particular the owner Alein and the receptionist Abdel are the most amazing people I could ever met in the hotel. Always so helpful, gave me a lot of advices and suggestion to enjoy my vacation even more ! Always trying to accomplish any request ♥️

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Stayed 3 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Nights at the Eloise

We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben die Zeit im Riad Eloise sehr genossen. Alle im Hotel waren sehr freundlich und haben uns dabei unterstützt tolle Dinge in Marrakesch kennenzulernen. Das Essen vor Ort im Hotel sollte man unbedingt ausprobieren. Die liebevolle Einrichtung passt sehr gut zu dem Erlebnis Marrakesch.
Stayed 3 nights in Mar 2025

10/10 Excellent

JEAN-FRANCOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 nuits passées pour une 1ère découverte de Marrakech et nous n'avons pas été déçus car Alain et son équipe sont d'une rare gentillesse, à l'écoute et nous ont conseillé et aidé pour ce 1er voyage marocain (virée dans le désert, retour aéroport, adresse pour dîner le premier soir.... ). Bref, pas simple de décrire le ressenti : il faut le vivre tout simplement, et ce beau Riad Eloise ne nous a pas tout dévoilé je pense ! D'ailleurs nous avons oublié de demander à Alain pourquoi ce nom :-) Merci Abdel, merci Youssef, vous êtes au top ! Merci à toutes les charmantes dames qui travaillent discrètement, leur sourire du matin.... et qui retrouvent mon passeport oublié dans la chambre !
Stayed 4 nights in Mar 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho apprezzato l'autenticità del luogo e degli arredi. Il sevizio puntuale e curato, la professionalità e cortesia del personale. Soggiornare immersi in tanto fascino è un' esperienza unica e consigliatissima.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This was our home away from home. We want to stay here again next time we visit Marrakech. The staff were warm and friendly and the atmosphere was serene and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un riad vrai et comme chez soi!

L'hôte, Alain, toujours prêt à aider et donner des conseils éclairés, est très sympa, compétant et sans chichi. Dans son riad on est un peu comme à la maison, mais avec les avantages de l'hôtel. C'est beau, c'est bon et c'est calme. Situé dans le nord de la médina, l'accès au souk est quasi immédiat, à pied bien-sûr et c'est tout l'intérêt. Pour aller à la fameuse place, on empreinte plein de ruelles sans quasi jamais prendre la même, donc ça fait naturellement visiter le centre du souk. L'agence de voyage avec laquelle Alain travaille est à 100m et un petit resto fait maison pour le midi est 100m plus loin, c'est le SIMPLE avec un divin couscous bon marché environ 10€ avec bouteille deau, juste à côté de LA FERME beaucoup plus chic mais aussi deux fois plus cher, mais très bien pour le premier soir quand on n'ose pas encore s'aventurer et qu'on a besoin de repères plus conventionnels. Puis Alain vous expliquera comment mettre une appli pour vous guider dans le souk même si vous n'avez pas de forfait de téléphone pour le Maroc donc gratuit 👍 et vous pourrez aller partout où vous voudrez sans jamais vous perdre. Il faut absolument visiter la Merdesa Ben Youssef, s'installer boire un thé et ou manger des vermicelles au riad Ben Cherifa, siroter un alcool Palais Donab et manger un excellent Tagine poulet citron au roof-top Kui-Zin et l'inévitable visite du jardin Majorelle. Profitez bien, vous êtes en sécurité ici, même si les ruelles semblent sombres, les locaux vivent ici.
Stayed 5 nights in Nov 2024

10/10 Excellent

catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un grand merci à Alain pour ses bons conseils et à youssef pour sa gentillesse
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super logement

Logement comme sur les photos très propre, un accueil au top, un service 24/24. Je recommande vraiment ce logement qui est très proche du centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Talma

Stayed 4 nights in Sep 2024

10/10 Excellent

Thierry Jean Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour au Riad Eloïse du début à la fin grâce à un personnel d'une gentillesse incroyable, toujours aux petits soins, vous rendant le séjour facile et agréable. Restauration, piscine, petit déjeuner, propreté, rien à redire... Tout était nickel ! Un grand grand merci à Abdel pour ses précieux conseils, sa bonne humeur et sa gentillesse, il nous a grandement facilité le séjour. Nous reviendrons c'est certain !
Stayed 4 nights in Sep 2024