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Riad Elisa

5.0 star property
Luxury riad connected to a shopping center in Medina with a full-service spa

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Photo gallery for Riad Elisa

Lounge
Property entrance
Standard Double Room, 1 Bedroom | Premium bedding, in-room safe, desk, soundproofing
Terrace/patio
Junior Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | View from room

Standard Double Room, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, in-room safe, desk, soundproofing

Luxury Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

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Feb 27 - Feb 28
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About the neighborhood

Map
40000, Marrakech, Ksour Rue Sidi Lyamani nº 21

What's nearby

  • Le Jardin Secret - 5 min walk
  • Jemaa el-Fnaa - 7 min walk
  • Marrakech Museum - 8 min walk
  • Koutoubia Mosque - 9 min walk
  • Majorelle Garden - 4 min drive

Getting around

  • Marrakech Central Station - 8 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • ‪Argana - ‬7 min walk
  • ‪L'adresse - ‬5 min walk
  • ‪The Rooftop Terrace - ‬2 min walk
  • ‪Kabana - ‬4 min walk
  • ‪Safran By Koya - ‬4 min walk

About this property

Riad Elisa

Luxury riad near Jemaa el-Fnaa
Close to Le Jardin Secret and Koutoubia Mosque, Riad Elisa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a massage, and a facial at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An indoor pool
  • Continental breakfast (surcharge), express check-in, and a porter/bellhop
  • Concierge services, coffee/tea in the lobby, and a 24-hour front desk
  • Multilingual staff, luggage storage, and barbecue grills
Room features
All guestrooms at Riad Elisa boast comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with bidets and free toiletries
  • 26-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 100
  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Riad Elisa Marrakech
Elisa Marrakech
Riad Elisa Riad
Riad Elisa Marrakech
Riad Elisa Riad Marrakech

Frequently asked questions

Does Riad Elisa have a pool?

Yes, this property has an indoor pool.

Is Riad Elisa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Elisa?

This property doesn't offer parking.

What time is check-in at Riad Elisa?

Check-in begins at 2 PM.

What time is check-out at Riad Elisa?

Check-out is at noon.

Where is Riad Elisa located?

Located in Medina, this luxury riad is within a 5-minute walk of Dar el Bacha Palace and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Museum are also within 10 minutes.

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Riad Elisa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 120 reviews
Rating 8 - Good. 32 out of 120 reviews
Rating 6 - Okay. 14 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 10 out of 120 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ISAAC

personnel très compétent et très accueillant.
Stayed 7 nights in Aug 2022

10/10 Excellent

Eric

Riad magnifique à la décoration subtile, idéalement situé dans la médina. Les suites juniors sont spacieuses et agréables, le Spa étant tout simplement splendide avec des soins au top. La restauration n'est pas en reste avec un petit déjeuner copieux et des plats délicieux. Enfin le personnel est d'une gentillesse et serviabilité parfaites. Merci pour ce magnifique séjour en famille !
Stayed 4 nights in Apr 2022

10/10 Excellent

mujahid

What a nice hotel love the area the hotel spa was amazing to
Stayed 3 nights in Mar 2022

2/10 Terrible

Anon, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to check in, the hotel was closed without prior notice.
Stayed 3 nights in Mar 2020

2/10 Terrible

Fatima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Decepcionante
Stayed 1 night in Feb 2020

8/10 Good

Mrs Mary swift

Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful. A perfect riad and location for a Marrakesh trip
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation
Stayed 10 nights in Dec 2019

6/10 Okay

Kelly

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Lina

Liked: Property conditions & facilities
Für diesen Preis ist dieser Riad nicht empfehlenswert. Wir hatten als erstes ein Zimmer es hat nach Kanalisation gerochen, wir konnten anschliessend das Zimmer wechseln. Zudem hatten wir 1 Tag lang kein Wasser und 2 Tage kein W-LAN. Die Austattung vom Riad sieht schön aus jedoch ist es in jedem Zimmer sehr kalt. P
Stayed 7 nights in Dec 2019

10/10 Excellent

frederic

Superbe Riad au cœur de la médina
Très beau Riad avec de belle chambre et un SPA magnifique. Le Riad est proche de tous se qu’il y a à visiter.
Stayed 2 nights in Dec 2019

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Darren

Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast Sketchy employees!!!!!! Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Excellente disponibilité du personnel. Je n'ai pas aimé la mauvaise communication entre le riad et expedia. La première nuit n'était pas confirmée par le riad alors qu'elle l'était par Expedia, conclusion : pas de chambre disponible !
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

The Zen Riad
Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephane

Très beau Riad confort avec un magnifique Spa
Riad très facile d'accès - très beau bien maintenu le Spa est réellement magnifique Très bon accueil mais service manquant de présence
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

The staff were so friendly and couldn’t help us enough.
Stayed 5 nights in Sep 2019

10/10 Excellent

Federico, Roma

Pulito, fresco in una zona comodissima! Personale impeccabile!
Stayed 4 nights in Sep 2019

10/10 Excellent

Quentin, Nice

Loubna est une personne géniale, qui permet une intégration parfaite et sait résoudre tous les problèmes encore un rien de temps. Sa bonne humeur et ses conseils ont contribué à notre voyage qui s’est déroulé à la perfection ! Merci aussi aux équipes de nettoyage et au gardien de nuit pour leurs rapidité et leur efficacité ! Je conseille les yeux fermés !
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Aug 2019

2/10 Terrible

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Skip this place
Not good bad staff, bad attitude, dirty rooms!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Amazing stay
I went with my friend and the stay was amazing. The place is super clean. The dinner was nice. I would just suggest a change in breakfast cause it was the same everyday. Other than that i had an amazing time at Riad Elisa
Stayed 4 nights in Aug 2019