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Be Live Experience Marrakech Palmeraie - All Inclusive

4.0 star property
All-inclusive Marrakech property in Annakhil with 3 restaurants

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Be Live Experience Marrakech Palmeraie - All Inclusive

View from room
Front of property
View from property
Reception
In-room safe, desk, soundproofing, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Gym
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
The price is ￥20,230
￥22,869 total
includes taxes & fees
Feb 5 - Feb 6

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Suite (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Sofa bed
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Suite (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (for 3 Adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Duplex (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Duplex (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Room (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Superior Room (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 29.8 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room (for 2 Adults and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Superior Room (for 2 Adults and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Pool View (1 Adult + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room, Pool View (1 Adult + 2 Children)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use, Pool View (1 Adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use, Pool View (1 Adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Duplex (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Separate bedroom
Sofa bed
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room, Pool View (2 Adults + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room (for 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Pool View (2 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Triple Room, Pool View (3 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Pool View (3 Adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Satellite channels
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Duplex (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Standard Double Room Single Use (for 1 adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use (for 1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
TV
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
40000, Marrakech, Lot B6, Zone de Zahrat Annakhil

What's nearby

  • Majorelle Garden - 10 min drive
  • Bahia Palace - 10 min drive
  • Le Jardin Secret - 11 min drive
  • Jemaa el-Fnaa - 12 min drive
  • Palmeraie Palace Golf - 13 min drive

Getting around

  • Marrakech Central Station - 22 min drive
  • Menara Airport (RAK) - 27 min drive

Restaurants

  • ‪Station Service Al Baraka - ‬4 min drive
  • ‪Restaurants Hôtel Marmara Madina - ‬5 min drive
  • ‪Tamimt - ‬7 min drive
  • ‪Al Baraka - ‬2 min drive
  • ‪Le Foundouk - ‬9 min drive

About this property

Be Live Experience Marrakech Palmeraie - All Inclusive

Upscale all-inclusive property located in Annakhil
A terrace, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Be Live Experience Marrakech Palmeraie - All Inclusive. At the 3 on-site restaurants, enjoy breakfast, lunch, kids' meals, and Moroccan cuisine. Fitness classes and yoga classes are offered at the gym; Be Live Experience Marrakech Palmeraie - All Inclusive also has a garden, a playground, and an arcade/game room. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a billiards/pool table, and a gift shop
  • A porter/bellhop, an elevator, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 167 rooms feature comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Mini fridges, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Patio Andalou
  • SNACK BAR

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MAD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Be Live Experience Marrakech Palmeraie All Inclusive Hotel
Be Live Experience Palmeraie All Inclusive Hotel
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech

Frequently asked questions

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Be Live Experience Marrakech Palmeraie - All Inclusive?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Be Live Experience Marrakech Palmeraie - All Inclusive on Feb 5, 2025 start from ￥20,230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Be Live Experience Marrakech Palmeraie - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Be Live Experience Marrakech Palmeraie - All Inclusive?

Self parking is free at this property.

What time is check-in at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-out is at noon. Late check-out is available for MAD 500 (subject to availability).

Does Be Live Experience Marrakech Palmeraie - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Be Live Experience Marrakech Palmeraie - All Inclusive?

Yes, the property is all-inclusive.

Where is Be Live Experience Marrakech Palmeraie - All Inclusive located?

Located in Marrakech, this family-friendly property is 1.7 mi (2.7 km) from Museum Palmeraie, and within 6 mi (10 km) of Majorelle Garden and Agdal Gardens. Le Jardin Secret and Jemaa el-Fnaa are also within 6 mi (10 km).

Be Live Experience Marrakech Palmeraie - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 163 reviews" "
Rating 8 - Good. 55 out of 163 reviews" "
Rating 6 - Okay. 16 out of 163 reviews" "
Rating 4 - Poor. 10 out of 163 reviews" "
Rating 2 - Terrible. 11 out of 163 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Guan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the facilities were good for its price.
Stayed 6 nights in Dec 2024

6/10 Okay

Navin

Traveled with family and small children
Liked: Staff & service
The stay at Be Live was okay, nothing great though. We had booked the duplex and they had spring beds, not so comfortable, chose the sofa downstairs instead. The stairs in the duplex are noisy and vibrate a lot when the next door rooms are using them. Everytime there is noise and vibration in the entire room when the next door neighbors are using it. The cleaning in the room was average and the shower pressure is not great. With so many positive reviews we expected it to be really good but our stay came with a lot of compromises.
Stayed 5 nights in Jan 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mostly enjoyed our stay there, all of the staff were very nice, I loved that they always refilled our water & drinks for us when eating. Food option was ok. We enjoyed the entertainments. They responded to complaints about our room swiftly. I didn’t like that the music near the pool was too loud, made it difficult to have a quiet afternoon nap. I also didn’t like that when checking out, they delayed us for about 15mins because they thought we stole one mug & wanted to take our deposit because of that which I found ridiculous as few days before, one of their staff came to request that we give them one of the mugs in our room which I personally gave it to him because even though there were 3 of us in the room, we didn’t need 2 mugs & secondly after asking us about the mug at the reception, they should have just left it at that instead of us having to argue thereby leaving a bitter taste in our mouth because of a mug considering that nothing was missing in our room, in my opinion. It will also be helpful if the hotel can work with a taxi company so that guests can easily call on a taxi when they need, that would have been helpful. they won’t allow In-drive taxis to come pick you up from the hotel premises, we had to walk to the street, they said because Indrive is illegal but we couldnt find taxi on Careem. Most tour companies couldn’t come pick us from the hotel without extra payment because the hotel is a bit outside of town. Aside the mug incident, we enjoyed our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Glenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , staff were amazing x
Stayed 5 nights in Nov 2024

8/10 Good

Amanda

Stayed 7 nights in Sep 2024

10/10 Excellent

Barrington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of unfinished development in and around the area
Stayed 3 nights in Sep 2024

10/10 Excellent

YEMISI YINKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

2/10 Terrible

Redouane

Stayed 7 nights in Jul 2024

6/10 Okay

Will

Traveled with partner
Liked: Cleanliness, staff & service
Pros: Polite staff, especially Abdul and Omar, good entertainment, free shuttle bus service. Cons: Bathroom smelt of sewage even after they said they had fixed it. Others were experiencing the same. They then admit they didn't know how to fix it! Dining hours are limited. Food is okay but is the same every day. Poor wifi other than in the main building.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shiza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was amazing! Only problem we had were the mosquitos as my little one was covered in mosquito bites. Other than that everything else was perfect! The staff are so friendly and helpful, food and atmosphere were pretty decent too. The hourly shuttle service to the main centre was also a bonus. I would definitely go back again minus the mosquito problem.
Stayed 5 nights in Mar 2024

6/10 Okay

Douaa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Feb 2024

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and staff really helpful. One issue was that dinning staff were not up to date with nut allergies and especially those that are not common. Really important.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kateri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle to Marrakesh and great food stations all throughout the day not just in main restaurant times
Stayed 3 nights in Feb 2024

8/10 Good

Wijaya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Really good value for money. Good food and good rooms. Lot of activities to do at the hotel. Animation team is always smiling and chatty. Food choices were good too. Check in and check out needs to be improved- understaffed and too much forms to fill. Internet connection to the room was very poor - complained few times but no one attended. Nice vibe to the hotel. Highly recommend.
Stayed 4 nights in Jan 2024

10/10 Excellent

Rumbi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the pride of the hotel. Highly professional, welcoming and impeccable customer service. Hasna is an asset to the team. The cuisine is 5*. For an all inclusive setup, the quality of the food and drinks for all meals are impressive, commend the Chefs greatly. Free transfers to town, sister hotel. Housekeeping coming early everyday, well done. Perhaps teas and coffee in the room/kettle would be an added touch. However, we highly recommend this property and good entertainment for children and adults in the evenings.
Stayed 6 nights in Dec 2023

4/10 Poor

Anthony

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel states its all inclusive but you get no water or anything in your room, you have to beg for towels for your room, everything at the hotel stops at 7pm so there is no nightly entertainment. If your first language is English then it will be hard to read what the food is..the dinning is very limited they have one restaurant that gets booked up so fast you are forced to eat at the buffet, there are flys everywhere in the food area, flys in the food and all over the eating areas. Our room had a terrible sewage smell we called the front desk they sent some one up to fix the issue and the smell came back and was on the second floor. For the price you pay you would think all inclusive means at least having water in your room not having to go to the bar to get bottles. The staff was helpful and friendly but the hotel it self was bad.
Stayed 4 nights in Aug 2023

8/10 Good

Hajar el

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a suite and it was very spacious and clean and also the bed is very comfortable. The only negative point about the hotel is the buffet. The food options are very limited and the quality is not really good. During the 4 days i spent you find the same food selection
Stayed 4 nights in Aug 2023

10/10 Excellent

Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were respectful and very helpful. There was an activity planned for every day. The food was really good. Absolutely try the mint tea. Very clean and go exploring the property - they have some really quiet and secluded spots. Definitely highly recommended.
Stayed 5 nights in Jul 2023

2/10 Terrible

Ashley

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 4 nights in Apr 2023

10/10 Excellent

Murdina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this resort are the friendliest and most helpful People, absolutely fantastic everywhere around the resort. Really felt welcomed. Only negative is that I didn’t feel Well the last couple Of days and there was no where in the hotel or around the area to get painkillers! I had to go and see the nurse to explain the symptoms in order to get any painkillers but other than that - an excellent stay with amazing staff
Stayed 7 nights in Feb 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel- nice food but we only had a very short stay. Clean, spacious rooms with warm showers. Staff very friendly and accommodating for our young baby. Only small negative - Children’s pool not warm for this time of year but other than that we had a lovely stay!
Stayed 1 night in Feb 2023

8/10 Good

MR MOHAMMED Z

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Sabin, New Milford

Stayed 5 nights in Nov 2022

4/10 Poor

Ricardo

Stayed 5 nights in Oct 2022