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Sercotel Hotel Pozuelo

3.5 star property
Hotel in Pozuelo de Alarcon with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Sercotel Hotel Pozuelo

Front of property - evening/night
Lobby sitting area
Minibar, in-room safe, desk, free WiFi
Breakfast and lunch served, local cuisine
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is ￥12,197
￥13,417 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, free WiFi

Classic Twin Room

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
28223, Community of Madrid, Pozuelo de Alarcon, Camino de las Huertas-Edificio 5, 2

What's nearby

  • Madrid Zoo Aquarium - 11 min drive - 9.7 km
  • Gran Via - 12 min drive - 13.0 km
  • Plaza Mayor - 14 min drive - 14.1 km
  • Madrid Amusement Park - 15 min drive - 12.5 km
  • Puerta del Sol - 16 min drive - 14.6 km

Getting around

  • Pozuelo Station - 3 min drive
  • Belgica Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Cafe Pizarro - ‬9 min walk
  • ‪Suri - ‬7 min walk
  • ‪La Cocina de Cecilia - ‬15 min walk
  • ‪La Cantina de Pozuelo - ‬13 min walk
  • ‪La Casica - ‬2 min walk

About this property

Sercotel Hotel Pozuelo

Property highlights
A coffee shop/cafe, a bar, and a business center are just a few of the amenities provided at Sercotel Hotel Pozuelo. The on-site local cuisine restaurant, Filarmonia Restaurant, offers breakfast and lunch. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Wedding services, 4 meeting rooms, and a banquet hall
Room features
All guestrooms at Sercotel Hotel Pozuelo have comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, heating, and daily housekeeping

Languages

English, French, Spanish

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Front of property

Eurostars i-Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 395 reviews
The price is ￥8,757
￥9,632 total
includes taxes & fees
May 11 - May 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-Bar
  • Filarmonia Restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,422 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Pozuelo
Hotel Pozuelo Pozuelo De Alarcon
Pozuelo Pozuelo De Alarcon
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Is Sercotel Hotel Pozuelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sercotel Hotel Pozuelo?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Pozuelo on May 11, 2025 start from ￥12,197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sercotel Hotel Pozuelo?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Sercotel Hotel Pozuelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sercotel Hotel Pozuelo?

Check-out is at noon.

Where is Sercotel Hotel Pozuelo located?

Situated in Pozuelo de Alarcon, this hotel is within 6 mi (10 km) of Hospital Quiron Madrid, Madrid Zoo Aquarium, and Hospital Universitario Puerta de Hierro. Gran Via and Plaza Mayor are also within 9 mi (15 km). Belgica Station is 17 minutes by foot and Dos Castillas Station is 22 minutes.

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Sercotel Hotel Pozuelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 82 out of 112 reviews
Rating 8 - Good. 22 out of 112 reviews
Rating 6 - Okay. 8 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! Also staff is super friendly! Recommended!
Stayed 1 night in Jul 2024

8/10 Good

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, helpful and friendly
Stayed 3 nights in Oct 2024

6/10 Okay

Ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low class Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Barinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 5 nights in Sep 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near ESIC
Stayed 7 nights in Jun 2023

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Pablo

Super
Stayed 3 nights in Aug 2024

10/10 Excellent

Iñaki

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Apr 2023

10/10 Excellent

Edicer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Stayed 3 nights in Aug 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities
Good price
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

A nice and clean hotel with warm friendly staff. There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city. The area felt safe and clean with no problems. I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by. You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Stayed 2 nights in Jul 2024

8/10 Good

Bernadette

Liked: Staff & service, property conditions & facilities
The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Stayed 7 nights in Jul 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo, bonito y confortable

Hotel cómodo, bonito y confortable. Junto a un trato humano excelente t una comida aceptable, no pido más. Alojamiento recomendable; hay detalles que se podrian mejorar, xq nada es perfecto y todo es susceptible de mejorar. En general, perfecta la estancia.
Stayed 1 night in Jan 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repetiré. Suelo venir a ver a la familia a Madrid
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jederzeit wieder!

Sehr schönes Hotel von außen, was sich auch in der Innenausstattung zeigte. Restaurant innerhalb des Hauses, sehr nettes Personal, mehrsprachig natürlich.
Stayed 1 night in Dec 2024

10/10 Excellent

Franc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Marcos

Stayed 2 nights in Nov 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel sympathique en dehors de Madrid. Bien équipé. Chambres spacieuses. Personnel très agréable et à l’écoute. Restaurant sur place ainsi que qq autres à proximité permettant de déjeuner ou dîner.
Stayed 3 nights in Oct 2024