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AC Hotel Carlton Madrid by Marriott

4.0 star property
Hotel with a fitness center, a short walk to Museo Nacional Centro de Arte Reina Sofía

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Carlton Madrid by Marriott

Exterior
Lounge
Lounge
Front of property - evening/night
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The price is ￥22,742
￥25,017 total
includes taxes & fees
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Radisson RED Madrid

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (369)
The price is ￥23,861
￥26,247 total
includes taxes & fees
Jan 6 - Jan 7, 2025
Radisson RED Madrid
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About the neighborhood

Map
28045, Madrid, Madrid, Paseo de la Delicias 26

What's nearby

  • Prado Museum - 14 min walk - 1.2 km
  • El Retiro Park - 2 min drive - 1.8 km
  • Gran Via - 3 min drive - 2.1 km
  • Puerta del Sol - 3 min drive - 2.0 km
  • Plaza Mayor - 3 min drive - 2.1 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Upscale hotel near Prado Museum
Museo Nacional Centro de Arte Reina Sofía and El Retiro Park are located near AC Hotel Carlton Madrid by Marriott, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site local cuisine restaurant, La Galerie, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • Continental breakfast (surcharge), express check-out, and coffee/tea in the lobby
  • Luggage storage, a banquet hall, and multilingual staff
  • Smoke-free premises, tour/ticket assistance, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 122 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Is AC Hotel Carlton Madrid by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on Jan 19, 2025 start from ￥22,742, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Carlton Madrid by Marriott?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel Carlton Madrid by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Carlton Madrid by Marriott located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. Puerta del Sol and Gran Via are also within 1 mi (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 398 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

DANIEL

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Swaleha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandre

Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Arys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Stayed 1 night in Aug 2024

10/10 Excellent

Nazer A

Traveled with partner
Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

10/10 Excellent

Regulo E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Breakfast can use some work but very good overall!!
Stayed 4 nights in Jul 2024

8/10 Good

Christopher, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Saul

All was good. Desk clerk was very helpful, greeted me with a smile. Can’t ask for anything better. Thank you very much! Saul
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

CESAR C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, bien el hotel, caro para el nivel
Stayed 3 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Samyr, San Pedro Sula

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Gladys

Liked: Cleanliness, staff & service
The hotel is small and doesn’t have a friendly entry with baggage. Very basic if you compare the rate paid as they have a short menu at the restaurant like a dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

JOEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional , friendly , rooms very clean , Close to train station , dinning , bus and metro lines , very safe to walk in the area . 5 stars . El personal muy amable y profesional , habitaciones limpias . Cerca de lineas de tren , metro y autobus . Muchos lugares para comer y se siente seguro caminar en la calle . 5 estrellas ,
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
A Great Hotel for Your Madrid Stay
We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Stayed 1 night in Apr 2024