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The Resort @ Dolphin Heads

3.5 star property
Beachside hotel to enjoy 3 outdoor swimming pools and white sand beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Exterior
Economy Studio, Garden View | Individually decorated, individually furnished, laptop workspace
Breakfast, lunch, dinner served; seafood, pool views
Pool View Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is ￥14,554
Price available on 2024/11/6
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Pool View Suite

Pool View Suite | Individually decorated, individually furnished, laptop workspace

Pool View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Ocean View Suite

Ocean View Suite | Individually decorated, individually furnished, laptop workspace

Ocean View Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View | Individually decorated, individually furnished, laptop workspace

Economy Studio, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
Mackay Resort Motel
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9.0 out of 10, Wonderful, (890)
The price is ￥13,413
￥14,782 total
includes taxes & fees
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About the neighborhood

Map
4740, QLD, Dolphin Heads, 6 Beach Road

What's nearby

  • Eimeo Beach - 3 min drive
  • Northern Beaches Bowls Club - 6 min drive
  • Bucasia Beach - 8 min drive
  • Mackay Base Hospital - 18 min drive
  • Mackay Marina Village & Shipyard - 21 min drive

Getting around

  • Mackay Station - 21 min drive
  • Mackay, QLD (MKY) - 24 min drive

Restaurants

  • ‪Andergrove Tavern - ‬14 min drive
  • ‪Northern Beaches Bowls Club - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Deck Steakhouse - ‬21 min drive
  • ‪Debbie's Seafood - ‬17 min drive

About this property

The Resort @ Dolphin Heads

Hotel located in Dolphin Heads
At The Resort @ Dolphin Heads, you can look forward to a poolside bar, a terrace, and a coffee shop/cafe. With amenities like a white sand beach and beach volleyball, this hotel is the perfect place to soak up the sun. The on-site seafood restaurant, Salt Restaurant/Bar, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), access to a nearby health club, and 1 meeting room
  • Coffee/tea in the lobby, barbecue grills, and luggage storage
Room features
All 50 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 3830574

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

Frequently asked questions

Does The Resort @ Dolphin Heads have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at The Resort @ Dolphin Heads?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at The Resort @ Dolphin Heads on Nov 6, 2024 start from ￥14,554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Resort @ Dolphin Heads pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Resort @ Dolphin Heads?

Self parking is free at this property.

What time is check-in at The Resort @ Dolphin Heads?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Resort @ Dolphin Heads?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Resort @ Dolphin Heads located?

Nestled on the beach, this Dolphin Heads hotel is within 3 mi (5 km) of Eimeo Beach, Blacks Beach Park, and Eimeo Road State School. Bucasia Beach and Northern Beaches Central Shopping Centre are also within 6 mi (10 km).

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 439 reviews" "
Rating 8 - Good. 177 out of 439 reviews" "
Rating 6 - Okay. 92 out of 439 reviews" "
Rating 4 - Poor. 50 out of 439 reviews" "
Rating 2 - Terrible. 16 out of 439 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset. No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Stayed 5 nights in Jul 2024

8/10 Good

Brad

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, location and food!!! The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed). Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon. Also special mention to the staff, They were amazing, Very friendly and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was wonderfull
Stayed 1 night in Jul 2024

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding views over the southern Whitsunday islands
Stayed 4 nights in Jun 2024

6/10 Okay

Alison

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wendy

Traveled with partner
Liked: Staff & service
Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a upgrade to a ground floor room with ocean frontage. Absolutely stoked. The beach & ocean view from the front of the propery was first class.
Stayed 2 nights in May 2024

10/10 Excellent

Ayla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in a newly renovated room, which was gorgeous, and very comfortable. Our view was probably the least exciting, but that wasn't very important to us. We had several family members in other rooms, however, with gorgeous views right out onto the beachfront.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet and serenity of our stay so much so that we are going back!
Stayed 1 night in May 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good wow Possums at nights
Stayed 3 nights in May 2024

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very tied, leaking basin taps , leaking shower , the electrical panel outside the room had a 75db sound coming from it in our room, it lasted from 9pm to 4:30am the staff could do nothing to help , was the worst night in a hotel we have ever had , the restaurant and meal was ok
Stayed 1 night in Apr 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, amenities
Great view. Tired rooms and building
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.
Stayed 3 nights in Apr 2024

8/10 Good

Bronwyn

Traveled with group, Traveled with partner
Liked! Views are Amazing, pool is Beautiful, but could have alot mor seating or sunbeds! Rooms are comfortable! Dislikes! No Breakfast, poor management or not enough staff at restaurant/ bar, server mould smell entering my room & bathroom vent was overloaded with dust so ventilation fan didn't work! Cheap appliances, need more activities, shops walking distance!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 3 nights in Mar 2024

2/10 Terrible

Tamara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nobody to greet us at all since we arrived after 4pm. When we called we were told that our room was left unlocked and to go on in. The bathroom smelled of sewer. The beds were very uncomfortable and we suspect there were bedbugs. We also had a cockroach visitor. It appeared that there had been an attempt to clean the place but it is very run down and needs a lot of work.
Stayed 1 night in Mar 2024

6/10 Okay

Roslyn

Liked: Cleanliness
Disappointing. There was no room service and the bed mattress was cheap and nasty.
Stayed 1 night in Mar 2024

6/10 Okay

Christian Otto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Brilliant bar and dinner service, receptionist(female) friendly and tried to bechelpfull. Didnt get room booked with QS bed and couch instead just QS bed with stuff from previous occupent still in cupboard and freezer. Balcony furniture very flaky, opening the balcony difficult due to missing bearings , room requires decent cleaning. No access to beach but decent pool with just 4 lounges. And on departure day whilst getting ready electricity was switched off without warning...and no one cared. A run down joint.
Leg of table just as an example
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, serene property and location with awesome helpful management. A absolute pleasure staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly.
Stayed 1 night in Mar 2024