Altstadt Hotel Krone Luzern

3.0 star property
Historic Lucerne hotel in Old Town Lucerne with a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Reception
Front of property
Exterior
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
The price is ¥29,675
¥32,378 total
includes taxes & fees
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

Quadruple Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Standard Single Room, 1 Twin Bed

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

Highlights

Heating
TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Espresso maker
Minibar
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
CH-6004, Lucerne, Weinmarkt 12

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 4 min walk - 0.4 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.2 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel located in Old Town Lucerne
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Luggage storage, an elevator, and tour/ticket assistance
  • Smoke-free premises, a computer station, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 19 for adults and CHF 12 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on Dec 26, 2024 start from ¥29,675, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Altstadt Hotel Krone Luzern?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is steps from Lucerne Town Hall, Mill Bridge, and Rosengart Collection. Jesuit Church and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 397 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 11 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vijoy

Stayed 1 night in Nov 2024

8/10 Good

Carla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
The gentleman who was at the front desk daily during our stay was the BEST
Stayed 3 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we appreciated the prompt and helpful service at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and location. Enjoyed the stay and would recommend
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place for our visit to Lacerne. All the historic sites and transportation was within walking distance along with the great restaurants
Stayed 3 nights in Nov 2024

10/10 Excellent

Larry

Stayed 3 nights in Sep 2024

10/10 Excellent

Muhammad Syafiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a really huge room and high ceilling. Love the room and the view outside
Stayed 1 night in Oct 2024

8/10 Good

khairalnnesa, Dubai

Traveled with group
Liked: Property conditions & facilities
Nice hotel close to everything. Spacious room but bathroom is little outdated. Other than that everything was good
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but clean room. Very professional and helpful staff. Good location in Old Town, in the middle of shopping and dining area.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The location from the train station was easily walkable as was the Chapel Bridge and Jesuit church. There was an abundance if restaurants nearby. The hotel beds were very comfortable and the room was pretty spacious.
Stayed 3 nights in Sep 2024

4/10 Poor

SHEETAL

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Central location so very noisy. There does not seem to be air con so can get hot but if you leave window open it is very noisy. One night they seemed to be servicing the lift at around 5.30am in the morning which sounded like loud crashes. Would not stay here unless you can sleep through loud noises.
Stayed 2 nights in Sep 2024

8/10 Good

Philip, South Jordan

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is showing some wear and tear but the location is amazing. Easy to walk to from the train station and grocery store is steps away.
Stayed 4 nights in Sep 2024

8/10 Good

Wes

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Possibilities
Room needed a little tlc. Shower curtain needed replaced, coffee pot didnt function, knob missing ona drawer. We had the only room on the 5th floor with direct access to the roof patio. Could have been an excellent patio with ambience but it really needed work. Plants, flowers or at least clean the gutters from plant growth and weeds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable, location was walkable to shopping, dining and train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Qing

Stayed 2 nights in Aug 2024

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb. Staff were the best, very helpful when we had questions. We would highly recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kashif

Stayed 1 night in Sep 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location! Our room was hot. Only welcoming staff was the young gentleman in the afternoon/evening. Morning front desk help was arrogant and rude and so was the lady in restaurant for breakfast so we ate elsewhere.
Stayed 2 nights in Aug 2024

6/10 Okay

Semion

Traveled with group
Liked: Cleanliness, staff & service
Great location! Walking distance to the train station and marina. Clean rooms. However... be aware, there is no AC!!! Also hard to find if you’re driving. The hotel is located in the walking area.
Stayed 4 nights in Aug 2024

8/10 Good

Ekaterina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent. Just air conditioning is lack, it was very hot.
Stayed 2 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and in a great location.
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is perfectly located in the heart of Lucerne & easily accessible via public transport. The issue we encountered was that it was extremely uncomfortable in the rooms due to no ventilation and no air conditioning which resulted in us struggling to get any sleep. I wouldn’t recommend staying here in summer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location was excellent! Walkable to many shops and restaurants and the lake. Take a swim. It’s beautiful. If you’re bringing a car, getting to the hotel is really tricky and you have to drive on what you think are pedestrian only streets!! Once you get to the hotel, staff parks your car and returns it to you when you want to leave.👍
Stayed 1 night in Aug 2024