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Best Western London Ilford Hotel

4.0 star property
Suburban Ilford hotel in Valentines with a 24-hour front desk

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Photo gallery for Best Western London Ilford Hotel

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Bar (on property)
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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Ilford Grand Hotel

  • Free WiFi
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8.8 out of 10, Excellent, 99 reviews
The price is ￥10,998
￥13,198 total
includes taxes & fees
Feb 23 - Feb 24
Ilford Grand Hotel
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About the neighborhood

Map
IG1 3BH, England, Ilford, 3-5 Argyle Road

What's nearby

  • Westfield Stratford City - 10 min drive
  • ExCeL Exhibition Centre - 10 min drive
  • ABBA Arena - 12 min drive
  • London Stadium - 12 min drive
  • O2 Arena - 16 min drive

Getting around

  • Ilford Station - 3 min walk
  • Gants Hill Underground Station - 3 min drive
  • London City Airport (LCY) - 19 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Roosters Piri Piri - ‬2 min walk
  • ‪The Great Spoon of Ilford - ‬5 min walk
  • ‪Jono's Free House - ‬3 min walk
  • ‪Wazir - ‬3 min walk

About this property

Best Western London Ilford Hotel

Upscale hotel near ExCeL Exhibition Centre
Best Western London Ilford Hotel provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • English breakfast (surcharge), express check-in, and a 24-hour front desk
  • Meeting rooms and smoke-free premises
Room features
All 65 rooms include comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, French, Lithuanian, Moldovan, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 5 for adults and GBP 5 for children

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Hotel Ilford
Best Western Ilford
Ilford Best Western
Best Western London Ilford
Best Western Ilford Hotel Ilford
Best Western Ilford Hotel
Best Western London Ilford Hotel Essex
London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel
Best Western London Ilford Hotel Ilford
Best Western London Ilford Hotel Hotel Ilford

Frequently asked questions

Is Best Western London Ilford Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western London Ilford Hotel?

Limited spots are available.

What time is check-in at Best Western London Ilford Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western London Ilford Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western London Ilford Hotel located?

Located in Valentines, this hotel is within 6 mi (10 km) of Thames River, ExCeL Exhibition Centre, and Westfield Stratford City. Queen Elizabeth Olympic Park and London Stadium are also within 6 mi (10 km). Ilford Station is only a 3-minute walk and Gants Hill Underground Station is 28 minutes.

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Best Western London Ilford Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 200 out of 913 reviews
Rating 8 - Good. 342 out of 913 reviews
Rating 6 - Okay. 183 out of 913 reviews
Rating 4 - Poor. 109 out of 913 reviews
Rating 2 - Terrible. 79 out of 913 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Quality for price
Stay here all the time, great price, clean, good location for travel and great food and shopping all near by.
Stayed 2 nights in Nov 2022

10/10 Excellent

Petr

Very nice hotel, all basics included, but wifi signal could be more stable
Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Quality for money
Great cheap hotel, great location, near restaurants, shops and bars and near station into London… Don’t expect top of the range, but clean head down this is the place.
Stayed 2 nights in Nov 2022

10/10 Excellent

Pam

The reception staff were brilliant. Very happy and helpful. Thank you
Stayed 1 night in Jul 2023

8/10 Good

elfrida

I had an issue with the room and the manager was very kind and polite. The staff are polite
Stayed 1 night in Nov 2022

2/10 Terrible

Nisha

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Horrible place, very dirty , rented to homeless people, nasty overall- good location. I will never go back

4/10 Poor

Christiane

Liked: Amenities
I was very disappointet not to get a proper breakfast like a few years before!!!! Instead a poor take away!
Stayed 3 nights in Apr 2023

4/10 Poor

Nic

Liked: Cleanliness, room comfort
Disliked: Staff & service
If this is Best would hate to stay at the worst!
Incredibly rude staff. 4 payments taken for 2 nights. Ignored by staff at breakfast - not sure they understood us or other guests. All hot food cold including bacon which was fried thin deli ham! Smallest room I have ever stayed in. Parking used by staff, no room for residents. Decor needs more than a refresh. Not what expected from Best Western.
Stayed 2 nights in Sep 2022

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This hotel was dirty poo in toilet scum on taps unfriendly staff, lots of migrants walking around with takeaway cartons and lounging in reception, felt very intimidated and uncomfortable my friends anxiety hit the roof as we felt very unsafe, checked straight back out and booked another hotel
Stayed 3 nights in Apr 2023

2/10 Terrible

JILLUR RAHMAN

Disliked: Staff & service, amenities, property conditions & facilities
Not value for money even!
Stayed 2 nights in Jul 2022

4/10 Poor

BARON-VAHL

Disliked: Cleanliness
Showering with beetles
I stayed in room 27 for the first two days then moved to room 24. I told the reception staff that there was a insect infestation problem in the shower unit of room 27 on 5/10/22 before I left for the day. When I returned I was told the unit had been sprayed and the electrical socket which was not working had also been repaired. I again reported there were insects in the shower and a receptionist took a not very clear video of the creature. For my last night at the hotel I was in room 24 there was no issue with that room that I found.
Stayed 2 nights in Oct 2022

2/10 Terrible

Wilf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Checked in, reception area dirty, my room was in seperate building across the road. When i found my room (At basement level) there was barely any natyral daylight, it was terribly dates, and my neighbours were smoking weed with their door open. I reported this to the hotel and told them.i wakted to check out, i had checked in 5 minutes earlier. They offered me another room but i dodnt feel.comfortable staying. The room wasnt used at all. They refused a refund! Stating as i had checked in they dodnt have to refund me. Shambolic, horrible area, dirty. Do not stay!!!
Stayed 1 night in Jul 2022

2/10 Terrible

Ijaz

Liked: Property conditions & facilities
Disliked: Staff & service
I booked standard doubleroom on expedia but i was given a small double room and after complaining i was told that i booked small room and i even showed them my booking details but lady at reception called ‘Anna’ just shrugged her shoulders, they gave us bit better room after complaining but it was very hot day and room was boiling and I requested a fan and i was told that they do have fans available and they will send it to our room after few hours of waiting and sitting in hot room i went to reception just tofind out that they don’t have any fans left, i had to go out to buy 1 for myself, awful customer service and not helpful staff
Stayed 2 nights in Jul 2022

2/10 Terrible

malachi

Liked: Room comfort
Disliked: Staff & service
Total Rubbish
I am totally disappointed with the service given in this place. Its the worst I have ever received. Paid over £110 arrived at 9pm for 1 night stay and was told if I don't pay a deposit I can't stay. Room was so small they told me that's all the have. I challenged it and said thats not what I paid for. The change it to another and I just got fed up can't be asked . Next day can u do my refund. It will come in 3 days. Till now my refund is not back. Its pending on my credit card as they won't claim it nor refund it. Its a total shamble never again. I want a refund back and my deposit back
Stayed 1 night in Jul 2022

10/10 Excellent

Oliver

Saubere Unterkunft mit netten Personal. Subwaystation um die Ecke, Einkaufsmöglichkeiten ein paar wenige Minuten zu Fuß erreichbar. Frühstück leider nur kalt in einer Papiertüte zur Abholung an der Rezeption. Aber alles in allem trotzdem top, man muss ja auch den Preis berücksichtigen. Würde für einen Aufenthalt bei London hier sicher wieder Station machen.
Stayed 3 nights in Aug 2023

2/10 Terrible

Peter

Stayed 7 nights in Apr 2023

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das dieses Hotel überhaupt noch angeboten wird, verstehen wir nicht, auch nicht, wie man diesem Drecklsloch noch vier Sterne geben kann. Anders kann man diese Unterkunft nicht nennen. Es war alles dreckig und kaputt, es hat gestunken, die Matratzen sahen aus als wären sie vollgekotet. Das Frühstück bestand jeden Tag aus einer To go Tüte. Es waren 2 Scheiben Toast, 2 Eier, 1 kl. Butter und eine Marmelade enthalten. Kaffeepulver gab es im Zimmer, den man sich im völlig verdreckten und verkalkten Wasserkocher kochen konnte und in einer vom Vorgänger dreckig hinterlassenen und nicht gespülten Kaffeetasse genießen konnte. Wer dann aber doch dort buchen möchte, sollte wissen, dass man 50 Pfund Kaution per Kreditkarte hinterlegen muss. Cash geht nicht. Das einzig positive war die Anbindung an die U-Bahn. Die war keine 300 Meter entfernt.
Stayed 3 nights in Apr 2023

8/10 Good

Patrick

6/10 Okay

Roelofje

Dicht bij metro , eet en drink gelegenheid in de buurt. Douche kon beter
Stayed 3 nights in Nov 2022

6/10 Okay

TAKESHI

Stayed 1 night in Oct 2022

4/10 Poor

Peter

Stayed 1 night in Oct 2022

10/10 Excellent

k

Stayed 1 night in Oct 2022

8/10 Good

Christine

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Stayed 1 night in Oct 2022

6/10 Okay

Sivaprasad

Stayed 2 nights in Sep 2022