8/10 Good
Jan
Traveled with family
Sep 30, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
First impressions were a tired, wonky old building with people sat smoking around the entrance. The check-in looked old and haphazard but the lad on duty was helpful, friendly and efficient.
There is no lift. There were 80 stairs to the family rooms in the loft - OK for us but wouldn't suit some.
The room surpassed my expectations, it looked like it had been recently refurbished and was spotlessly clean. Ideal size for a family. The full size bunk bed was big enough for my tall teen. Only one bin for everything though - no recycling. The bathroom was spacious, new and clean.
Breakfast was 'interesting'. The young waitress was nice and did her best but service was a bit Fawlty Towers. The food and the coffee were delicious though. You need to pay at the end of the meal, you can't charge it to the room. Good value for money.
There was no entertainment. There is an entertainment room but it was locked up, and instead, they were showing a football match in the bar - children not allowed in.
In short, it was perfectly adequate for a family of five. I'd book it again but use it purely as a base as it's in a perfect location for all the many attractions in Llandudno.
Jan
Stayed 2 nights in Sep 2021
