2/10 Terrible
lizzette r.
Aug 22, 2024
Disliked: Cleanliness
PLEASE READ REVIEW BEFORE RENTING!!!
The house was nice but outdated and dirty! The hot tub didn't work,the pool was dirty, the A/C didn't work the first 2 days, my kids had to sleep on the couch,the floors sticky and filthy and I had ants in 2 bathrooms! When heading to our check in time he told us they needed an hour more to clean because the people before left it a mess! When contacting him about the problems going on ,ACE was rude and condenscending! He left me a can of ant spray and when ants came back the next day and were all over my makeup and toiletries he snapped at me why I didn't keep spraying, I don't think for the amount I was paying a night I had to be doing his pest control as well. Two of our girls got bit as well. There was NOOO cleaning products at all. I had to use the dollar store clorox that was there to even wipe anything down. I had to ask for mop and broom because floors were sticky and dirty! The washers had mold and had to clean those too, my cloths smelled after being washed. When I got home I addressed all the issues and asked for some compensation especially the cleaning fee because I cleaned everything myself, I told him that I would write the review because I have video and pictures of everything and his reply was that he would have VRBO BLACKLIST me! I've ner been treated with such disrepect! PLEASE READ ALL REVIEWS BEFORE RENTING THIS HOUSE!!!
lizzette r.
Stayed 5 nights in Aug 2024