Las Vegas Art Museum

Our room had a musty/moldy smell to it similar to a damp basement or a locker room. Refrigerator was tiny and took overnight to chill our drinks. Beds were comfortable and bathroom was nice. Casino drink choices were terrible and when I asked for an ice water at the bar, I was told that they did not serve ice water and instead I must purchase an $8 bottle of water. We attended the Zouk nightclub and the bartender made sure to ignore me until the one minute after the free happy hour for ladies was over with. Spent $65 for two drinks that I was told would be free. Hotel is located pretty far from the strip action and it was much too hot to walk down the strip. Front desk staff did nothing to acknowledge my birthday celebration even though it was mentioned in our booking. They also did not ask how our stay was during check out. I would have had a few complaints to mention but was not even asked. Overall I had a decent time for my first trip to Vegas, but in the future I would book a hotel that is more accommodating towards guests. Their customer service was very lacking. Also I would suggest booking further south down the strip or in the downtown/freemont area to be more centrally located.

The property itself was fine. We had three rooms for our family and stayed in the Crockfords Tower. Our kiddos were with us (5 and 10) and I felt comfortable with them venturing around the property with the nanny. My dissatisfaction comes primarily from after checking out. My mom left some clothes in a drawer and a large sum of money in the safe and called immediately upon our arrival at home. She submitted the report for the lost items, only to be told "we didn't find them." Honestly, that's enough to ensure we will never stay there again. The clothes were there, the money was there. I thought the days of having your stuff stolen in a hotel room were gone, but I guess not.

I loved the fact that we could get a discount and have free drinks every night