Lake Bridgeport

The hotel was really good for our needs in location, the staff were friendly. The hotel bathroom furniture has missing doors and the mirrow light was flickering. The iron machine in the room Didnt work.. the rest of the room was ok..

I like the location; it is very safe and walkable to some restaurants and parks. It is in the heart of downtown, a very sophisticated part of downtown. The hotel is beautiful and clean. However, I got no sleep for two nights of my four-night stay. A huge fraternity and sorority party was held right next to me, with loud music and loud people. I reported it to the front desk the next morning. The staff apologized and said they would reach out to the manager, but I received no call or apology from the manager. I mean, two nights back to back. Also, there is a mandatory $80 fee called "Destination"—be careful. Maybe use it for parking if you have a car, just for one night. The remaining 15 , get a drink ir snack at the bar. If you order to the room, there is a 10$ service fees. They charge $65 a night for parking. There is parking right across the street from the hotel for $35 a night. The nightly fee is too high to charge an additional mandatory fee of $80. That's a scam. But the hotel is clean and beautiful.

I liked the employees, very professional. The cookie was the best thing during my stay. One elevator out of order. They only had 4 luggage carts, never saw a luggage cart and no bell service. In a suite with kitchen, no utensils, pots, dishes. Had to call #37 for utensils and paper cups. #37 never answered. Had to call front desk.