I booked three nights stay at Hotel One Down Town. When i arrived on the 23rd Jan, i was showed two rooms. One room was completely submerged with cigarette smoke (Room 302), the second room (309) which was shown to us had mud dust all over the front room. I informed the receptionist straight away. The hotel refused to give refund saying hotels.com would do that. They also refused to transfer the booking to another facility of theirs. Hotels.com contacted the hotel again, but hotel refused to do refund. The customer service, the room conditions and communication from the hotel was terrible. Hotels.com in the end compensated with a USD 50 coupen (for which I am grateful). Would not recommend this hotel.
Mashhood
2021 年 1 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 1 月 16 日
宿泊されたお客様
2021 年 1 月に 1 泊滞在
8/10 (良い)
Ahmed
家族旅行
2020 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It’s very good, visited Datha Durban, Kartarpur, Minare Pakistan, parade at Wagah border
Ahmed
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
Tao
2019 年 12 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel for shopping
The location is perfect if you like to do some shopping as it is near Urdu Bazar and Anakali Bazar.
Room condition might not be the best but it has everything you need.
The only thing I’d complain is that on hotels.com it says free airport transfer. But in reality they charge you for that.
Tao
2019 年 12 月に 2 泊滞在
10/10 (非常に良い)
Murat
2018 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel pırıl pırıl tertemiz.. Herşey olması gerektiği gibi.. Staff çok yardımseverdi.. Etrafta yeterli sayıda restoran veda kafede var.. Bir dahaki islamabad yolculuğunda yine tercih ederim..
Murat
2018 年 12 月に 4 泊滞在
6/10 (普通)
Mohammad Imran
2018 年 11 月 13 日
良かった点 : 客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Mohammad Imran
2018 年 11 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 7 月に 1 泊滞在
10/10 (非常に良い)
Dan
2018 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Large comfortable rooms
Incredibly surprised by the large rooms. Its literally something you could live in. Its on a quite street in a random location but very central to all sites if your a tourist. They have great security and parking for vehicles as well
Dan
8/10 (良い)
Tara
2018 年 2 月 18 日
良かった点 : スタッフとサービス、客室の快適度
OK for 1 night
This is a good hotel to stay at if you need to be located close to the old walled city, and Lahore Fort, for tourists there is not much else in this area.
Beds are comfortable and clean.
Staff are very nice.
Breakfast was good but they could offer some fresh fruit.
Bathrooms could be cleaner.
Disposable slippers would be an asset.
Limited plugs in the room so if you need to charge your telephone then you need to unplug a lamp.....
Tara
2018 年 2 月に 1 泊滞在
10/10 (非常に良い)
mohammed
2017 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was cool they are so kind
It was cool they are so kind with me I was nice staying for 5 days
mohammed
2017 年 11 月に 3 泊滞在
2/10 (非常に不満)
terrible, horr,
2017 年 4 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fix your brown smelly water
Terrible. Had seven days reservation. Checked out the after the first night. That alsomthat I could not find another place to stay at 10 pm. Will not recommend it at all until the health hazard of the dirty water is fixed.
terrible, horr,
8/10 (良い)
宿泊されたお客様
2016 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice hotel close to city center
thats my second visit to that hotel first was not good and i told them about that so they give me nice and clean room with new AC and other things so my second experience was very good they give you flexibility for check and check out.
宿泊されたお客様
2/10 (非常に不満)
Athar
2016 年 10 月 3 日
気になった点 : スタッフとサービス
Service very poor, area is worst not recommended
Athar
6/10 (普通)
imran、la
2016 年 9 月 22 日
良かった点 : スタッフとサービス
it was ok but need to be fixed some issues AC size was not enough for that size of room and wash room fittings looks old and dirty outside of the room in sitting area was very hot all AC were off.