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ANA Crowne Plaza Kyoto by IHG

4.0 star property
Escape to an urban retreat where you can soak up tranquility by the pool or relax at our soothing spa.

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kyoto by IHG

Exterior
Down comforters, desk, blackout drapes, iron/ironing board
Exterior
Meeting facility
Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
The current price is ￥13,347
￥19,150 total
includes taxes & fees
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (with Air Purifier)

Standard Room, 1 Double Bed (with Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Electric curtain)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Smoking

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room (Upgraded)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 56 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 60 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 56 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Humidifier)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 56 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View, Minifridge)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Stocked Minibar)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Bidet
  • 27.5 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
604-0055, Kyoto, Kyoto, Nijojo-Mae Horikawa-Dori, Nakagyo

What's nearby

  • Nijō Castle - 5 min walk
  • Shijo Street - 13 min walk
  • Nishiki Market - 3 min drive
  • Kawaramachi Street - 3 min drive
  • Kyoto Imperial Palace - 5 min drive

Getting around

  • Nijojo-mae Station - 2 min walk
  • Nijo Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 113 min drive

Restaurants

  • ‪茶乃逢二条城店 - ‬3 min walk
  • ‪コージー - ‬2 min walk
  • ‪日本料理雲海 - ‬2 min walk
  • ‪屋上ビアガーデン - ‬1 min walk
  • ‪茶房前田 - ‬2 min walk

About this property

ANA Crowne Plaza Kyoto by IHG

Upscale hotel near Nijō Castle
Close to Nishiki Market, ANA Crowne Plaza Kyoto by IHG provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and conference space.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and a 24-hour front desk
  • An elevator, a gift shop, and multilingual staff
  • A banquet hall, wedding services, and 10 meeting rooms
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 291 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.
Rooms with 2 single beds can accommodate 3 guests; an extra bed will be provided if the 3rd guest is 13 or older. Guests under 13 years old are not provided with an extra bed and must share a bed with an adult. If an extra bed is required for the 3rd guest (under age 13), the booking must be for 3 adults instead of 2 adults and 1 child.

We should mention

Pool access available from 1:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

Frequently asked questions

Does ANA Crowne Plaza Kyoto by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM–9:00 PM.

How much does it cost to stay at ANA Crowne Plaza Kyoto by IHG?

As of Feb 18, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kyoto by IHG on Feb 26, 2025 start from ￥13,347, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANA Crowne Plaza Kyoto by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Kyoto by IHG?

Limited spots are available.

What time is check-in at ANA Crowne Plaza Kyoto by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at ANA Crowne Plaza Kyoto by IHG?

Check-out is at 11 AM.

Where is ANA Crowne Plaza Kyoto by IHG located?

Located in Central Kyoto, this hotel is within a 15-minute walk of Nijō Castle and Shijo Street. Nishiki Market and Kawaramachi Street are also within 1 mi (2 km). Nijojo-mae Station is only a 2-minute walk and Karasuma Oike Station is 11 minutes.

ANA Crowne Plaza Kyoto by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vinh

It’s great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serge

Nice room, bed very confortable, breakfast with a lot of options and very well located.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Beautiful hotel and excellent service from the staff. The breakfast was the best we've ever had from any hotel! Highly recommend this hotel!

10/10 Excellent

Peter

Best decision was to stay here it was great to relax in a comfortable environment so close to airport. Was a 5 min walk to airport which is all covered and if needed right by train as well
Stayed 9 nights in Nov 2024

10/10 Excellent

DAISUKE

It was very convenient as it was close to Nijo Castle, which I visited during this trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Friendly staff and great property conditions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noe

Great hotel with and even great location. Easy access to metro stations and nearby restaurants.
Stayed 6 nights in Oct 2024

2/10 Terrible

Jose

Liked: Staff & service
I spent 2 nights and rented 3 rooms for my Aunt, Uncle and cousin. My uncles room unfortunately did not have good heating and was freezing inside the room. The staff was able to get a heater for the room but it’s wasn’t enough to significantly heat the room. Being next to the castle was nice but dining options around the area is somewhat limited unless you want to dine at the expensive restaurants in the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittney

Though we were only there for a short amount of time, the staff were very helpful and kind, the facility was very clean, quiet, and accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Elisabet

Very good tepanyaki in the hotel basement Close to a beautiful old house and park
Stayed 1 night in Sep 2024

8/10 Good

jacquelyn

The hotel is good but old need some renovations. But staff is friendly and room size are good for Japan.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

The amenities were lovely. They provided us with endless assistance. Very friendly
Stayed 4 nights in Oct 2024

8/10 Good

Katriel

Very nice and professional staff. Rooms are a bit outdated but still clean. Thank you!
Stayed 2 nights in Oct 2024

8/10 Good

Edwin

Is a good hotel, my room was clean but a little bit outdated. The bathroom was ok.
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Good Kyoto Vacation
Fairly spacious room, albeit slightly dated. Really close to multiple bus transit routes, making it easy to get around. The hotel is located a less than 5min walk from Niko Castle, and around a 20min walk from Nishiki Market.
Stayed 4 nights in Oct 2024

8/10 Good

israel

1
Stayed 4 nights in Nov 2024

8/10 Good

Carlos

Older hotel needs upgrade
Stayed 2 nights in Sep 2024

10/10 Excellent

Keiko

We enjoyed dining experiences at the hotel. Breakfast buffet was absolutely amazing.
Stayed 3 nights in May 2024

6/10 Okay

Kirk

Known Hotel in a nice area of Kyoto. Hotel is older and could use an upgrade in the future. I asked for a non smoking room however the room smelled like smoke, especially in the Bathroom. I mentioned it to the hotel and they commented the smoking floor was a couple of levels below me so the smoke/smell must be coming up the vent from below. Shower/Tub could use a deep clean.
Stayed 3 nights in Nov 2024

8/10 Good

Susanne

Location is primary and hotel is beautiful and so was so clean and refreshing. Everyone was so helpful and accommodating. On my down side are the Japanese beds, very firm and uncomfortable. Showers and tubs are older. Ten view Was incredible, we stayed overlooking Nijo Castle, very easy to navigate and have a comfortable home base!
Stayed 3 nights in Oct 2024

8/10 Good

Gavin

I don’t know why recent reviews were poor. The hotel staff were very polite and helpful. The foyer area is beautiful and has a welcoming piano bar and restaurants. Our room was large with enough space for 3 people and a big bathroom. The motel is across the road from Nijo castle and there is a steady stream of taxis taking guests into downtown Kyoto. Definitely worth a look.
Stayed 3 nights in Oct 2024

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star property. It is a one star property. The first room was something out of Skid Row. Filthy carpet and worn furniture reeking of smoke. The staff will not help you and will ignore you if you complain about the smoke citing fully booked. Only when Expedia escalations got involved, did they finally move me and my child to a better room. However, the room was still periodically filled with smoke due to an unenforced smoking policy. For two rooms for a family, we changed rooms seven times in a four day period. Avoid being on the 4th floor since the ventilation is shared third floor which is the smoking floor. The staff is unhelpful and unkind. They treated us like trash even though we paid $2k for our rooms. Horrid place.
Stayed 4 nights in Dec 2024

8/10 Good

Sunthorn

A cool choice in Kyoto
This is a clean hotel with full amenities. Its location is close to the subway station and various tourist attractions in Kyoto. There is a shuttle bus to Kyoto Station. The breakfast is filled with high-quality ingredients and a mix of Western and Japanese cuisine. If you need to check out of the hotel before the restaurant opens, don’t forget to ask the hotel to prepare a snack box for you. You will be surprised by the grandeur of the snack box here. If you are looking for accommodation, this is a very good option.
Stayed 4 nights in Sep 2024

4/10 Poor

KUNIOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a little filthy
Stayed 1 night in Jun 2024

10/10 Excellent

Adam

Lovely staff. Good size rooms. Smoking rooms available as of july 2024
Stayed 2 nights in Jul 2024