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"Midtown Niseko was great. The staff were super helpful especially helping us with transit, picking us up at the Hirafu Welcome center, calling cab when we needed, etc. The hotel is just a little out of the super crowded areas. There is the free shuttles but we chose to walk most of the time into the busier restaurant area. It was about 15-20 mins in the cold and was doable with those shoe spikes (it’s very slick around here! And very hard to cross the road!) but hotel was perfect. Small rooms but really well appointed for staying organized with our tons of snow luggage and gear. Had convenient laundry too. Would def recommend! "

"Fantastic ski resort and onsen. Great professional English."

"Very good onsen. Plenty of food. "

"This is my third stay. My go to resort for skiing "

"The view is amazing. "

"The service is impeccable and the room is clean and has a great view of the lake."

"Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !! "

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"A very good hotel with friendly service staff. This is the second time I have stayed at this hotel, but the problem is that the coating in the frying pan in the kitchen has been damaged for a long time. It was discovered last time but it seems that it has not been replaced, so I dare not use it. I hope it can be improved in the future。"