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"The hotel was great. Economy room was small as expected but had all as described.Good breakfast.lovely roof top bar and terrace where we ate in evening, unsure where the French/ Italian restaurant mentioned in description was. Helpful staff very friendly. Be aware if raining or snowing!! They can't get taxis for you, but you can grab an Uber. Very happy with the hotel. The location I personally wasn't keen on as you had to walk past a number of Adult clubs and hotels. It was about 15 mins to the Shinjuku underground station and 3D cat."

"10/10 would stay again"

"This place was so luxurious but for an affordable price. The breakfast buffet was worth every penny. They have multiple onsite restaurants. Just know they close around 8:30 or 9 pm. The rooms were fantastic. The only issues were the beds were very hard and the elevator doors don't seem to have sensors. They close very fast and they closed on me and other people multiple times so you basically have to jump on to make it. "

"This hotel is excellent! The only drawback is that the room is a bit small which is a norm in Tokyo."

"The infrastructure and amenities were first class throughout. However, the staff was uniformly exceptional! Thank you for a superlative experience!"

"Clean hotel about a 12 minute walk to Shinjuku Train Station South Exit. There is an underground safe walking route if it's raining outside. The breakfast buffet at either the 25floor or at the annex is very good and worth the price. There are 2 convenience stores and other restaurants onsite. The Metropolitance Government Building is 1 block away with an outstanding 360 view of Tokyo and it's FREE! At night, there is a nice light show of the government building that's nice to see from the hotel room. "

"Clean rooms and common areas. Front desk reception were able to help us send our luggage to our next hotel."

"Wonderful hotel, very nice service"

"We stayed here for 4 nights. The room we selected was a view of the Tokyo Tower (37th) floor. I was absolutely WOWed by the views. The room was clean and very spacious. From the movement you walk in the staff is very friendly. I was amazed by this place. The station is literally within walking feet from the hotel and alot of shopping and eating options within. I highly recommend this place. To make it convenient we selected the breakfast option which also gave us access to the Executive Lounge. That was 10/10. "