We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot
Roland
2023 年 8 月に 1 泊滞在
8/10 (良い)
Moise
2023 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Moise
2023 年 6 月に 2 泊滞在
6/10 (普通)
NOOR HAYATI
家族旅行
2022 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Strategic Location, dont like- no ironing board and dificult to used the iron
NOOR HAYATI
8/10 (良い)
Ismail
2022 年 12 月 4 日
Ismail
2022 年 11 月に 1 泊滞在
4/10 (不満)
BASTIAH
カップルで旅行
2022 年 8 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable.
*Given stained towel.
*Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room.
*blood stained on the wall and on toilet curtain.
*cigarete smells.
BASTIAH
2022 年 8 月に 4 泊滞在
8/10 (良い)
Mukhtar
家族旅行
2021 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mukhtar
2021 年 11 月に 1 泊滞在
4/10 (不満)
Min Tze
出張
2021 年 4 月 17 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
A terrible experience
I have no idea how this hotel got such high rating before this.
The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification.
I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am.
I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated.
The only consolation is the attitude of the staffs are good.
In nutshell:
1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this.
2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross.
3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast?
4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128.
Don’t stay in this hotel unless you absolutely have to.
Min Tze
2021 年 4 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2021 年 4 月 9 日
宿泊されたお客様
2021 年 4 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 3 月 30 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
the man and boy pool site very dirty and my son found berudu in the pool very dirty
宿泊されたお客様
2021 年 3 月に 1 泊滞在
8/10 (良い)
MOHAMAD YUSOF
出張
2020 年 10 月 19 日
良かった点 : 清潔度、客室の快適度
quite ok...clean n comfort...staff is average, maybe need more training on customer service
MOHAMAD YUSOF
2020 年 8 月に 3 泊滞在
10/10 (非常に良い)
Anis
家族旅行
2020 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good
The besttt hotel
Anis
2020 年 9 月に 1 泊滞在
8/10 (良い)
ZAKARIA
グループ旅行
2020 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
COSY & GOOD LOCATION HOTEL FOR A VISIT TO KT.
The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses.
Cleanliness is ok with the room/hotel.