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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Check-in/check-out kiosk
Indoor pool
Point of interest
Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds
Free buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ￥14,362
￥16,877 total
includes taxes & fees
Nov 17 - Nov 18
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Free daily buffet breakfast
Hampton Inn & Suites by Hilton Waterloo St. Jacobs
Pool
Breakfast included
Pet friendly
Parking included
8.8 out of 10, Excellent, (1011)
The price is ￥13,407
￥16,387 total
includes taxes & fees
Nov 17 - Nov 18
Hampton Inn & Suites by Hilton Waterloo St. Jacobs

About the neighborhood

Map
N2V 2J9, ON, Township of Woolwich, 14 Benjamin Rd, Farmer's Market Road

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk
  • St. Jacobs Outlets - 2 min walk
  • St Jacobs Farmers Market - 7 min walk
  • Conestoga Mall - 5 min drive
  • University of Waterloo - 5 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive

Restaurants

  • ‪The Fritter Co - ‬5 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Subway - ‬5 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Hotel in the city center
Located close to St Jacobs Farmers Market, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, an elevator, and coffee/tea in the lobby
  • A TV in the lobby, a vending machine, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 103 individually furnished rooms feature perks such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch LED TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Filipino, French, German, Hindi, Indonesian, Italian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel on Nov 17, 2024 start from ￥14,362, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel located?

Located in the heart of Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. St. Jacobs Outlets and St. Jacobs Country Playhouse are also within 5 minutes.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1092 reviews" "
Rating 8 - Good. 324 out of 1092 reviews" "
Rating 6 - Okay. 125 out of 1092 reviews" "
Rating 4 - Poor. 48 out of 1092 reviews" "
Rating 2 - Terrible. 38 out of 1092 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Adedigba

Business traveler, Traveled with family
Liked: Staff & service
The hotel was nice, but I think it's due for renovations
Stayed 1 night in Nov 2024

8/10 Good

Paul, Elmira

Stayed 5 nights in Oct 2024

4/10 Poor

Brian

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Noel

Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Stayed 1 night in Oct 2024

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, amenities
Nice hotel just dated. Redoing rooms and leaving the beds ect. in hallway with elevator. Inconvenience to guest
Stayed 1 night in Oct 2024

10/10 Excellent

Shilrey

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this location as we were wanting to see St.Jacobs market. It was a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Traveled with group
Walking distance to Jack’s Family Restaurant & St Jacob’s Playhouse. Close to Farmers’ Market. Loved the free breakfast. Loved my room.
Stayed 1 night in Oct 2024

2/10 Terrible

Celina

Disliked: Cleanliness
Dusty !all. Curtain and window area full of dust and mold .my 4 year old son had dust allergy and has to taken to emergency .Terrible experience house keeping or who ever incharge they are not taking care. Carpets curtain air condition vents all look dusty moldy. Never going to book again !
Stayed 1 night in Oct 2024

6/10 Okay

Joshua

Traveled with family and small children, Traveled with partner
Disliked: Property conditions & facilities
Very average overall hotel that is showing its age. Rust is obvious on towel holders in the bathrooms and finishes, room HVAC system and walls are showing their age. Pool was heated and warm, but fairly shallow. Lots of rust forming on exposed metal bars/objects in the pool area. Wasn't dirty per say, but the place wasn't sparkling either. It was fine for a one night stay in town, can't say this place is winning any awards for cleanliness or nice amenities in my book. Breakfast was free and was OK. By the time we got to eating around 845, most of the offerings with cold and dry. Best to get up earlier I suppose
Stayed 1 night in Oct 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and the breakfast was very good and I would come again. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised that the room was much bigger than expected. Very comfortable.
Stayed 2 nights in Oct 2024

6/10 Okay

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It seems contradictory to rate the cleanliness this high when the condition of the furniture and carpets is deplorable - stained, worn, and sagging, but once the shock of its sorry state wore off, it was apparent everything is cleaned well. Its just waaaaay beyond needing a refresh. Staff were terrific and the rooms comfortable. Beds A1. Mention was made of hockey teams ravaging the place - there are even signs in the elevators warning of damage and assiciated fines. It was a disappointmwnt to take my mom here on a getaway only to see the shabbiness of the place. She couldnt help but noice it as well. Do better Holiday Inn Express.
Stayed 1 night in Oct 2024

4/10 Poor

Gary

Traveled with partner
Liked: Staff & service, property conditions & facilities
We were not advised until check in that an additional $200.00 would be charged to my credit card, I had budgeted enough to cover the reservation, why is this not shown on yours or there’s web page. Luckily my friend could cover this, damages fee, refunded on check out. Will not be staying with them again.
Stayed 1 night in Oct 2024

8/10 Good

Annemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel and its facilities. Free parking and daily continental breakfast are nice perks. Only complaint I had was the toilets being much too low to the floor. OK for children, not so great for mature adults.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

MICHAEL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
property was OK for our 1 night stay, convenienet to the market
Stayed 1 night in Oct 2024

10/10 Excellent

Tari

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I definitely recommend if you need a place to stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with breakfast included. Plenty of free parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Stayed 1 night in Sep 2024