Kingston Vacations from ￥209,228

The room where so beautifully decorated and cozy. The staff were warm and friendly. The food in the restaurant was delicious. It was a lovely atmosphere and easy driving distance to the Nordik Spa in Chelsea. All around great experience!

Nicely appointed rooms, good dining facilities and convenient downtown location.

Great location. Room was spacious and clean. TV choice limited if that's a concern. Would stay again.

Overall great experience.

The main areas of the hotel are clean and staff seems friendly. Prior to arrival I requested a room upgrade, if available direct with the hotel and they granted the request which was nice! Our room was spacious and clean when we arrived although lacking a few toiletries. My area of disappointment lay in the housekeeping when staying more than one night. I stayed in May for two nights, put the hanger on my door requesting housekeeping at 9am, and when I got back to the room at 10pm, the hanger was still there. I assumed they were busy and thought it was a 'one-off'. I called the front desk and requested the items I needed. Pretty much the same happened this time. They did come in the room though, but only replaced the toilet paper? Nothing else? Since Covid, it seems many hotels charge more to stay but do less. There's no longer service if you stay 2 to 3 days; you have to 'request' it and at this hotel it's spotty at best. Having a clean room may not be important to all as it's 'just a place to sleep' but it's important to me. I don't think I'll stay here again.