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Grand Hotel Excelsior Port Royal

3.5 star property
Boardwalk/promenade hotel with free breakfast and an outdoor pool

Choose dates to view prices

Photo gallery for Grand Hotel Excelsior Port Royal

Breakfast, lunch, dinner served; beach views
Sundeck
Breakfast, lunch, dinner served; beach views
Egyptian cotton sheets, down comforters, pillowtop beds
Breakfast, lunch, dinner served; beach views

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry
The current price is ￥18,992
￥23,077 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Egyptian cotton linens
Pillowtop bed
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 2 Double Beds, Garden View

Comfort Room, 2 Double Beds, Garden View | Egyptian cotton sheets, down comforters, pillowtop beds

Comfort Room, 2 Double Beds, Garden View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton linens
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Beach View

Grand Room, 1 King Bed, Beach View | Egyptian cotton sheets, down comforters, pillowtop beds

Grand Room, 1 King Bed, Beach View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton linens
Pillowtop bed
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Sea View

Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Partial Sea View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton linens
Pillowtop bed
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, down comforters, pillowtop beds

Standard Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Egyptian cotton linens
Pillowtop bed
  • Park view
  • Sleeps 1
  • 1 Double Bed
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About the neighborhood

Map
Saint Andrew, Kingston, 1 Port Royal Street

What's nearby

  • Fort Charles - 9 min walk - 0.8 km
  • Jamaica Conference Center - 23 min drive - 23.0 km
  • National Gallery of Jamaica - 24 min drive - 23.5 km
  • Kingston and St. Andrew Parish Library - 25 min drive - 24.3 km
  • Jamaica House - 30 min drive - 27.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Di Dragon - ‬38 min drive
  • ‪Tastee - ‬37 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Gloria's Restaurant - ‬5 min walk
  • ‪KFC - ‬37 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception, and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy onsite activities like boat tours and fishing. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), express check-out, and tour/ticket assistance
  • Smoke-free premises, concierge services, and newspapers in the lobby
  • A banquet hall and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

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8.8 out of 10, Excellent, 914 reviews
The price is ￥22,992
￥28,392 total
includes taxes & fees
May 2 - May 3
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Grand Hotel Excelsior Port Royal?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Excelsior Port Royal on Apr 23, 2025 start from ￥18,992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Check-out is at 11:30 AM.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

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Grand Hotel Excelsior Port Royal Reviews

Reviews

6.4
Rating 10 - Excellent. 165 out of 835 reviews
Rating 8 - Good. 212 out of 835 reviews
Rating 6 - Okay. 203 out of 835 reviews
Rating 4 - Poor. 111 out of 835 reviews
Rating 2 - Terrible. 144 out of 835 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amber

Liked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025

10/10 Excellent

hugh

Great location and great staff
Stayed 2 nights in Jan 2025

8/10 Good

Lawrence

Location of the Marina to the Sea was spot on
Stayed 1 night in Feb 2025

10/10 Excellent

shena

It was amazing and i most definitely will be back soon
Stayed 4 nights in Dec 2024

2/10 Terrible

janet

Disliked: Cleanliness, property conditions & facilities
The bathroom was filthy. The toilet needed cleaning
Stayed 3 nights in Mar 2025

4/10 Poor

LIAT

Liked: Cleanliness
Disliked: Property conditions & facilities
Out dated property
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Definitely worth staying a couple of nights and super close to the Kingston airport. A great hub to walk to all the sights in Port Royal and to catch a boat to the cays.
Stayed 2 nights in Dec 2024

4/10 Poor

Bryan

Liked: Staff & service
Tv didn’t work bathroom broken staff morale was low
Stayed 1 night in Apr 2025

2/10 Terrible

nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a dirty motel charging hotel prices. It was filthy. No towels, no soap. We had to wait for them to clean towels. The knob on the rust and hole filled shower came right off, the toilet was plugged, there’s bugs all over and overall it’s like a hostel
Stayed 3 nights in Apr 2025

10/10 Excellent

Sutanya

The food,the view, the staff… everything was perfect
Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Liked: Staff & service
This hotel is located in a beautiful location by the sea. Loved the views of Kingston & Portmore. Service at the restaurant was extremely slow due to lack of staff I think. The food was not good, we went over to Gloria’s fish restaurant a 5 minute walk (it was good & great value for money). There were no chairs on the patios outside the room which was disappointing. I did ask about this & they were in the process of providing new furniture, which is great. Overall dispute this, I would recommend for a great stopover from/to the airport & for the nearby party cruise mooring.
Stayed 1 night in Apr 2025

10/10 Excellent

Curtis

Continues to improve
Stayed 1 night in Nov 2024

6/10 Okay

Alafia

Liked: Amenities
Three star hotel with three star staff and 3 star facilities. I went down for breakfast. Beautiful setting over-looking the Kingston Harbour. No staff in sight - likely in the back. No hot water, tea bags at the drink station, only coffee. No water or juice put out. Not appealing. I left without having anything.
Stayed 1 night in Mar 2025

4/10 Poor

Paige

Liked: Amenities
Disliked: Property conditions & facilities
I booked this hotel for two family members who were looking to stay somewhere for the night. The room was not cleaned properly. There was used toilet paper (very used roll). There is dust in the air conditioner and the room overall was really stuffy.No cable or room phone. We were really hoping the hotel would have been way better. The staff was super helpful and kind, housekeeping was the issue.
Stayed 1 night in Mar 2025

2/10 Terrible

CASSANDRA

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for what it is. Would not stay again.
Stayed 1 night in Dec 2024

8/10 Good

Tennith

The property is very beautiful, however the room had no warm water; not even a drop and there was zero WiFi available. Those are 2 very important amenities to me.
Stayed 1 night in Dec 2024

6/10 Okay

Coreen

Property needs major renovations
Stayed 3 nights in Nov 2024

8/10 Good

Mark

This is a lovely property.
Stayed 1 night in Aug 2024

2/10 Terrible

Alea

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude, bed was uncomfortable food from restaurant was burnt and super expensive. I could go on… but to conclude I had to cut my stay short left after one day when I booked 4.
Stayed 3 nights in Dec 2024

6/10 Okay

Veronica

.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rubenia

I love it here. Service is excellent and staff are very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Spacious, beautiful and clean, close to the airport and Kingston city
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruth

I enjoyed my stay despite the rain that literally flooded the walkway from the room to the front desk! We survived! Staff did their best to rectify the problems.
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

The best thing about this place is the staff. It’s ideal if you want to escape the world and have limited interaction with persons.
Stayed 5 nights in Sep 2024

8/10 Good

Sharmike

Friendly staff
It was a short quick trip that was well spent. The restaurant didnt have a lot of things on the menu but seevice was amazing. Friendly staff and clean environment.
Stayed 1 night in Aug 2024