Welcome to the LUX Warwick Mansion! This elegant and spacious home with lots of room for fun in the heart of Kansas City can sleep up to 14 people. This inviting getaway features 5 bedrooms, 6 bathrooms, 7 queen beds, 2 kitchens, a formal dining room, billiards room, large walk-in closet, 2 jacuzzis/hot tubs, and much, much more! Please reach out to us for further details and long term stays. We look forward to you staying with us!
My family wanted to be under the same roof for a couple of days for puzzle time, cooking and eating together, etc. The kitchen needs some TLC in particular. For example, ice maker didn't work, things were not clean, kitchen supplies in the cabinets and drawers were a mess. It wouldn't take much but this place was $1800 per night! and for that, you expect cleanliness.
laura V.
2023 年 12 月に 2 泊滞在
2/10 (非常に不満)
Alyssa S.
2023 年 10 月 22 日
気になった点 : 清潔度
Far from a mansion, so disappointing....
First of all, we were grateful that we could check in 1 day early at a discounted rate. This house was listed as big and we needed the space because our daughter was getting married. Unfortunately our early check in turned into us having to clean the entire house. There was trash left everywhere. The bathrooms were utterly disgusting. One of the toilets actually had fecal matter on the seat. Both kitchen counters were wiped down with dirty rags. The mirrors were smudged and the one in the entry had a kiss imprint on it. The closets in all the rooms had the owners personal items in them including a 100 gal. dirty fish tank, bags of trash and medical records. On the third night we were watching tv and my son opened a box on the table. To our surprise there was a pair of dirty panties and an inmates picture inside. We contacted the property manager immediately, she apologized and said that they were firing the cleaning crew. She also said we could expect a partial refund for our trouble. We took pictures of everything and sent them to her. She seemed sincere and extremely concerned but never offered to come get the box or reclean the house. When we checked out we were told again that we would expect a partial refund they were just waiting to speak with the owner. Three days later a message through VRBO stated that since we got a discounted rate for early check in they thought a $50 refund would be enough. Really? Not even the cleaning fee? Wish we could submit pictures