Jardins d'El Menzah 2 Vacations from ￥229,850

Great staff and very clean. Pool water very cold

Very neat and clam place. I love it, it’s within a hospitality school. Felt comfortable, the associates care about you and your safety and quick response to anything.

The hotel itself is luxurious but it’s rather remote. In the summer, I imagine it would be okay to just hang out at the beach or play golf. For winter, both those options were out, and there wasn’t much to do there. But the main reason I am rating the hotel a 4 rather than a 5 is because of their spa. It was the worst spa at a luxury hotel that I had ever been to. The staff was inattentive, the quality of their services was mediocre, and they had no amenities at all for their clients. No towels in the locker room, nor anywhere in the sauna or pool areas. No hair brushes or combs for after you receive your services, so I went to the airport from the spa with greasy hair for the rest of the day from the facial and massages. Food at restaurants were likewise mediocre, but the saving grace for all this was our server, Mohamed. He was attentive, thoughtful, and was always trying to do more for our dinner experience.

A beautiful hotel in a beautiful location. The Wi-fi was not working well even though it worked well in other parts of the city. The staff were OK but it very helpful although there were a couple of stand outs. The restaurant was outstanding. One of the most attractive hotels that I have stayed in. Extremely comfortable beds and many well appointed seating areas thought the building. This was a family trip but would’ve ideal for a romantic trip.

Breakfast, the cleanliness, and the location.