2/10 (非常に不満)
宿泊されたお客様
2024 年 12 月 24 日
気になった点 : 清潔度、客室の快適度
They gave a totally different room than photos. Their excuse was that room couldn't be booked with such low price although there was just one photo in the website. I accepted the new room as I had luggages and didn't want to move. But towels and sheets was so dirty. When I asked cleaner lady to change them, she said they had just washed everything but those gray colors don't disappear. Plus, there was a few insects in the room. I could stay there just one hour and left after booking another place nearby. I accept that price was low but low price can not be an excuse for such bad service.
宿泊されたお客様
2024 年 12 月に 1 泊滞在