4/10 Poor
Joseph
Business traveler, Traveled with partner
Dec 9, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful but the hotel itself was far less than I expected. It was not a pleasant experience, I felt very uncomfortable in this hotel, but I am comparing it to hotels in the US. The breakfast was not what I expected and they serve only what I assume is traditional Turkish breakfast food. The only thinks that were remotely similar to a US breakfast was hard boiled eggs, toast, and potatoes. The coffee was horrible (I don't think the machine was cleaned in years), the tea was good, and the juices were all watered down. The hotel is not in a good area of town and to get anywhere you have to walk up very steep hills, or take a taxi. The free shuttle only takes you one way to 2 different spots which was nice but it only runs once and hour. The A/C was turned off and the room was very hot even though it was ~50 degrees F outside. The only way to cool down was to open the patio window and then it was very noisy. The view from the room was depressing and overlooked a large pile of garbage. The elevator was very noisy and could be heard all night. The power shut off at least 5 times during our stay. Horrible experience.
Joseph
Stayed 22 nights in Nov 2024