Stayed for a weekend family get together with a wide range of adult ages , the house fell way short of expections . Very little info was in the info book at the property. Owner showed one of the party around very very quickly than asked for A sum in cash to cover the cost of the dogs which we booked. We had booked the dogs on the form and had assumed that this had already been included in the final bill. No where previously had we been informed that we had to pay this in Cash on arrival and no receipt was given.
The house was dark and had a damp smell particulary in the bar and lounge area. The heating seemed to consist of a few electric 1970's ? wall heaters that either didnt work or smelt so bad we had to turn them off, being single glazed it was cold on an evening. There were some radiators on the upper floors but no thermostat/ boiler or instructions of how to turn on. The bedrooms were all a good size, however the carpets were dirty and stained , some of the showers didnt work, others clogged with limescale. Many of the ensuites are little more than cupboards with no storage and or towel rails etc, some of the showers had mouldy silicone and , shelves so sloped that stuff slid straight off! Some rooms dont have wardrobes just a hanging rail with 2 coat hangers , dirty side lights by the bed and many rooms had missing lightbulbs . Tv's didnt work in some rooms , they wernt actually connected to an aerial. . Mattress particulary on the 4 poster beds were ancient and very uncomfortable, none of the pillows even had pillow protectors. The living areas, the sofas in the lounge were disgraceful, dirty 1980's style held together with duct tape where under the seats had ripped and rotted, there is no cinema screen as advertised, simply a tv on the wall! The music system was hilarius, just an aux lead in the bar that plugged into a speaker and hifi system with cassette player and mini disk in the kitchen. You have to have a phone with an old syle headphone socket to be able to use either .... the wifi signal was so weak it was impossible to stream music . The dining room has 8 odd tables and odd of different sizes covered in a plastic table cloth. odd chairs. Not enough wine of champagne glasses for 14 . Indoor pool is at the bottom of steep garden , impossible for the older ones to get to , filthy changing rooms, sides of pool look like peeling lino and pool full of woodlice.. garden is awful, very steep and uneven