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"Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel. "

"Great spot "

"Very cute hotel, old but clean"

"The room was clean and smell good. Also, it has a nice public bath."

"An excellent mid range quality hotel in centre of Matsumoto. Great location to explore the town and just a short walk to the castle."

"We had an unique experience staying here. Shoes ares kept in lockers next to hotel entrance. We walked on the soft, comfortable tatami throughout the hotel common area. The hotel provides mechanic car park - which is helpful, so we don't have to worry about our car being subject to snow or cold. Highly recommend this hotel."

"Nice property, super convenient "

"The hotel was extremely comfortable, clean and accommodating."

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."