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Sure Hotel by Best Western Hilden-Duesseldorf

Pet-friendly hotel with a 24-hour front desk connected to the airport in Hilden

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Photo gallery for Sure Hotel by Best Western Hilden-Duesseldorf

Lobby
Front of property
Food and drink
Meeting facility
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
The current price is ￥12,239
￥13,096 total
includes taxes & fees
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk chair
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Twin Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Twin Bed (Quiet Location)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk chair
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed (Quiet Location)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk chair
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk chair
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Free bottled water
Desk chair
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
40721, NW, Hilden, Schwanenstr. 27

What's nearby

  • Benrath Palace - 7 min drive - 4.9 km
  • Classic Remise Duesseldorf - 10 min drive - 11.6 km
  • Mitsubishi Electric Hall - 10 min drive - 11.8 km
  • Neanderthal Museum - 11 min drive - 8.7 km
  • Konigsallee - 14 min drive - 14.7 km

Getting around

  • Düsseldorf-Benrath Station - 6 min drive
  • Hilden Süd S-Bahn - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪BARock - ‬4 min walk
  • ‪Cafe Extrablatt Hilden GmbH - ‬5 min walk
  • ‪Röstzeit - ‬3 min walk
  • ‪Olive - ‬2 min walk

About this property

Sure Hotel by Best Western Hilden-Duesseldorf

Hotel connected to the airport
Consider a stay at Sure Hotel by Best Western Hilden-Duesseldorf and take advantage of a terrace, a garden, and dry cleaning/laundry services. Be sure to enjoy a meal at Amber's Restaurant, the on-site restaurant. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, multilingual staff, and a banquet hall
  • An elevator, luggage storage, and 8 meeting rooms
Room features
All 93 rooms have comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and offices.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • LED TVs with premium channels
  • Wardrobes/closets, travel cribs, and heating

Languages

English, German

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The price is ￥13,599
￥14,551 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (EUR 12 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber's Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Area rugs in room
  • Elevator (31 inch wide door)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.00 per person
  • Uncovered self parking fee: EUR 12.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

Property is also known as

Amber Duesseldorf
Amber Hilden
Amber Hilden Duesseldorf
Amber Hotel Duesseldorf
Amber Hotel Hilden
Amber Hotel Hilden Duesseldorf
Duesseldorf Hilden
Hilden Amber Hotel
Hotel Amber Hilden
Hotel Hilden Amber
Sure By Hilden Duesseldorf
Amber Hotel Hilden Duesseldorf
Sure Hotel by Best Western Hilden Duesseldorf
Sure Hotel by Best Western Hilden-Duesseldorf Hotel
Sure Hotel by Best Western Hilden-Duesseldorf Hilden
Sure Hotel by Best Western Hilden-Duesseldorf Hotel Hilden

Frequently asked questions

Is Sure Hotel by Best Western Hilden-Duesseldorf pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night.

How much does it cost to stay at Sure Hotel by Best Western Hilden-Duesseldorf?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Hilden-Duesseldorf on Apr 26, 2025 start from ￥12,239, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Hilden-Duesseldorf?

Self parking is available for EUR 12.00 per night. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-in begins at 3:00 PM.

What time is check-out at Sure Hotel by Best Western Hilden-Duesseldorf?

Check-out is at 11:00 AM.

Where is Sure Hotel by Best Western Hilden-Duesseldorf located?

Situated in Hilden, this hotel is 2.9 mi (4.7 km) from Benrath Palace and within 6 mi (10 km) of Rhine and Neanderthal Museum. Bergisches Land Nature Park and Historischer Freizeitpark Ittertal are also within 6 mi (10 km). Hilden Süd S-Bahn is 9 minutes by foot and Hilden S-Bahn is 11 minutes.

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Sure Hotel by Best Western Hilden-Duesseldorf Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 140 reviews
Rating 8 - Good. 64 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 4 out of 140 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

No problems at all with this hotel. Would stay again and recommend to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Katrin

Coming back

Simple, good location, onsite parking, great value for your money
Stayed 1 night in Dec 2023

10/10 Excellent

Meghana

I reached the hotel very late at night and I got a nice, polite welcome at that time.
Stayed 1 night in Jul 2023

10/10 Excellent

Kathrin

We were in town for a family event and spent two nights at Sure Hotel by Best Western Hilden-Duesseldorf. We had a great stay! The hotel is located near the quaint downtown area. We caught the S-Bahn to Düsseldorf from Hilden Süd which was about a 15 min walk. Check-in was quick and easy and the hotel staff was very friendly. Our rooms very extremely comfortable and very clean. We also enjoyed the breakfast buffet which offered a variety of food options for every family member. We would definitely stay at this hotel again.
Stayed 2 nights in Oct 2023

6/10 Okay

Annie

The room was soooo cold I left a day earlier The front desk said they’d send a portable heater, nothing was sent. I had mentioned it also on the first day. They didn’t seems to care. Since my room was paid for 3 night , left on the 2 Day. The hotel is out dated.
Stayed 3 nights in Dec 2024

8/10 Good

Yasin Bekir

Goood
Stayed 2 nights in Nov 2022

6/10 Okay

John

I’ve stayed at this hotel several times, several years, nothing has been updated, this hotel can add a coffee machine to each room. New carpet should be install.
Stayed 3 nights in Mar 2024

6/10 Okay

Nicolaj

Tolerable, but unprofessional staff

Staff was at times very unprofessional. We waited hours for our drinks and food, even though there were only a handful of guests at the bar/restaurant. Some of the staff seemed very inexperienced and one even private made prive phone calls while working.
Stayed 3 nights in Aug 2023

10/10 Excellent

Wolfgang

Stayed 1 night in Mar 2025

8/10 Good

Ralf

Stayed 1 night in Jan 2025

8/10 Good

Holger

Stayed 1 night in Dec 2024

8/10 Good

Erik

Stayed 1 night in Dec 2024

8/10 Good

Antonio Roberto

Stayed 1 night in Dec 2024

8/10 Good

Marco

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Katrin

Stayed 1 night in Sep 2024

8/10 Good

Michelle

Stayed 1 night in Sep 2024

8/10 Good

Peter

Stayed 1 night in Sep 2024

6/10 Okay

hans

Stayed 2 nights in Sep 2024

10/10 Excellent

Nicolas

Stayed 3 nights in Sep 2024

10/10 Excellent

Arturo

Stayed 3 nights in Sep 2024

8/10 Good

Beau

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

René

Schönes Hotel mit grossem Frühstücksbuffet
Stayed 2 nights in Aug 2024

8/10 Good

Sofia

Das Hotel an sich ist richtig schön und auch modern eingerichtet. Nur hatte es leider keine Klimaanlage, sodass es dort sehr warm war. Auch die Lage ist nicht die beste und die Autos waren sehr laut. Ansonsten Frühstück sehr lecker und liebes Personal.
Stayed 1 night in Jul 2024