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"Great modernised guest rooms and very friendly staff"

"Nice size and clean room. Balcony have a view of the lake, we had the onsen on the balcony which was a plus. There is a small weather proof tv if you are soaking. The staff are excellent."

"The room was clean, staff was kind, the onsen in the room was nice and private"

"Bedroom and washroom were spacious, clean and looked new. Amenities were great. The hotel has a wide range of facilities, including a planetarium, which we really enjoyed. We had a great time. "

"The room was not what I expected from this chain of hotels. The room was larger than expected. Fortunately I had the non-smoking floor. I had another room room on the smoking floor and it was a pretty strong odor. Just be careful of what you're booking when making your reservations. It was also within walking distance from many restaurants and provided ample parking."

"Safe. Clean. "

"It was comfortable for a solo trip and I slept well for a hotel. I got lucky getting a corner room since you can hear people through the walls when walking down the hall. What bothered me the most was the bath towel having brown stains."

"Close proximity to the train station was a key feature in choosing this hotel. We stayed on the side opposite the tracks and didn't hear any train noise. Rooms are small and minimalist but clean, staff were friendly, breakfast was really quite good. "

"Fantastic meals, excellent onsen, beautiful view and amazing staff."