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Hanoi Elpis Grand Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Elpis Grand Hotel

Front of property - evening/night
Deluxe Triple Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Deluxe Triple Room, City View | City view
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Junior Double Room, 1 King Bed, Balcony, City View

Junior Double Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Junior Double Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
10000, Hanoi, 44A Hang Tre, Hoan Kiem

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hanoi Opera House - 11 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬2 min walk
  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬2 min walk
  • ‪Bún Riêu Cua 40 Hàng Tre - ‬1 min walk
  • ‪Namaste Hanoi - ‬1 min walk

About this property

Hanoi Elpis Grand Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Elpis Grand Hotel provides dry cleaning/laundry services, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, concierge services, and an elevator
  • A water dispenser, a front-desk safe, and a reception hall
  • A 24-hour front desk, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hanoi Elpis Grand Hotel include comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: VND 200000 for check-in after midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: VND 200000 for check-in after midnight
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Elpis Grand Hotel Hotel
Hanoi Elpis Grand Hotel Hanoi
Hanoi Elpis Grand Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Elpis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Elpis Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee of VND 200000.

What time is check-out at Hanoi Elpis Grand Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hanoi Elpis Grand Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 25 minutes.

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Hanoi Elpis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 32 reviews
Rating 8 - Good. 11 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

เดินทางสะดวกสบาย ห้องพักใหม่ สะอาด เตียงนอนนุ่ม แต่ห้องไม่เก็บเสียงน้ำแอร์หยดด้านนอกยังไม่ยินเสียงเลย และยุงเยอะ
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

性價可以
總店離內排機場的站牌很近 （第二家也不遠） 靠還劍湖不遠 又可避掉哪裡的嘈雜 價格中間（附近有更便宜的 但服務不好 如sunflower
Stayed 2 nights in Feb 2020

8/10 Good

EUNYOUNG

위치가 좋습니다.
3성급이라고 하기에 부족한면이 있지만 위치와 직원분들의 친절이 좋습니다.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Location is very ideal as it is in the middle of the tourist sites and can just walk through to the sites. Staff are very helpful and accommodating. The room was spotless. Room rates are quite affordable and inclusive of breakfast.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Friendliness staffs
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

너무 좋았습니다. 이 가격에 이런 청결도와 친절함.. 호텔을 떠날 때도 끝까지 마중 나오시고 ㅎㅎ 짐을 들어 주시고 그들의 친절함에 깊이 감동했습니다. 호텔 방도 넓었습니다. 조식은 먹지 않았으나 좋아 보였습니다. 무엇보다도 청결함과 직원들의 친절함.. 다음 여행도 여기로 할 것입니다 ㅎㅎ
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

スタッフの対応も良く、部屋も綺麗だった。朝食も美味しく、大満足です。内装が新しく快適でした。またハノイに来た時は是非ここに泊まりたいです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

excellent hotel on all fronts. great helpful staff, great breakfast included, amazing bathroom and great rain shower. free tea and coffee in the room very comfortable and soft bed. great locaton, opposite airport bus stop. highly recommend this hotel.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

スタッフがとても良くしてくれました。 また、部屋も清潔で以外と広くシャワーも水圧良く快適に過ごせました。 リクエストしたチケットもちゃんと用意していただきました。日本語が話せるスタッフがいます。
Stayed 3 nights in Nov 2019

10/10 Excellent

M, Japan

Staff was very nice and helpful.
Stayed 3 nights in Nov 2019

8/10 Good

HYUNAH

12시가가 넘으면 정문을 잠궈요..ㅠㅠ 흡연하시는 분들은 발코니로 잡으셔요..다른건 좋은편이에요
Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

소연

직원들이 모두 친절했습니다. 조식도 괜찮고 위치도 찾기 쉬습니다 테라스 있는 방이 훨씬 좋아요
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

룸 컨디션도 좋고 직원들도 친절함. 서비스 및 여행 일정에 필요한 정보를 최선을 다해 제공해주려고 노력함. 다만 일찍자거나 아침에 늦잠을 자려는 분들에게는 밖의 소음이 거슬릴 수 있음. 차 소리가 좀 들리는 편. 식당이 1층으로 많이 좁음. 먹는동안 다음차례서서 기다리시는 분들이 보여서 빨리 먹고 올라감.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

직원들 아주 친절하고, 룸컨디션도 아주 좋았습니다. 복도소음이나 아침에 레스토랑에서 툭탁이는 소리가 방음이 잘 되지는 않지만 전체적으로 자는데는 크게 문제되지 않았습니다. 다만, 체크인시 룸에 문제가 있다며 다른 호텔을 제안하더군요. 오버부킹을 의심했습니다. 하노이 호텔중 그런 일이 다반사니까요. 4박 중 2박을 다른 엘피스호텔에서 묵었습니다. 매니저 사이먼이 모두 관리하는 호텔로 룸컨디션좋고, 평점이 9.2?라고 자부하더군요. 호텔검색시 평점이 높다고 다 입맛에 맞지 않다라는걸 알고 있었기에 100%믿지는 않았습니다. 첫날 2박 묵은 호텔은 낡은 시설과 침대상태가 아쉬웠습니다. 나머지 2박은 엘피스 그랜드 킹배드룸에 묵었습니다. 방 넓고 깨끗했습니다. 처음에 이곳을 선택한 이유는 리모델링으로 깨끗하다는 이유 하나였죠. 트윈룸을 예약했으나 트윈주기가 어려웠나봅니다. 돌아오는 날도 보상이라도 해주려는 듯 공항가는 택시를 잡아주더군요. 고맙게 이용했네요. 결론은 엘피스그랜드호텔만 보면 아주 좋습니다. 직원들 모두 아주 친절하구요. 그러나 계획이 어긋나면서 첫날 스케줄이 삐그덕 댔고 원치않는 숙소에서 2박을 보낸 건 그리 유쾌하지 않았습니다.
Stayed 4 nights in Oct 2019

10/10 Excellent

Lee, Hong Kong

This accomadation is now running by a new team. The service from Simon's team is excellent, I can not find any bad expreience during my stay. If you do not expected a luxury hardware, but a local price with luxury service. I highly recommend you to stay in here.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

yoshi

掃除が行きとどいており、寝心地の良いベッド、そしてベットリネンもいい香りに包まれ心地いい部屋でした。気になるシャワーの水圧、お湯の出方もよく快適でした。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

房間寬敞，乾淨，安靜，員工熱情，早餐樣式不多，但是好吃，唯一的缺點是舊樓改裝，馬桶水管有問題，只要樓上有沖水，馬桶會有噴氣的毛病，聲音非常大聲，其他還不錯！
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Very helpful. Allowed us to wait for our late train and leave our bags
Stayed 2 nights in Oct 2019

8/10 Good

jiyeon

새벽에 도착하여 그랩을 타고 이동을 하여 도착하였는데 직원분이 우선 영어를 못하셔서 돈을 바꿀수있는지 요청드렸는데 안되고 ㅠ 그랩분께 잔돈을 많이 못받았네요 ㅠ 룸은 가격대비 나쁘지 않았습니다 기본적으로 방이 시원하게 유지되어있는 방은 아니라 에어컨틀고 1시간정도 두니 그제서야 시원해지더라구요 방음은 거의 되지 않아 복도밖에 분과 대화를 나눌수 있는 정도긴하지만. 저희는 새벽도착에 하룻밤만 묶는거라 나쁘지 않았어요 조식도.. 있긴하지만 한끼를 떼울수 있는정도. 추천하진 않겠습니다. 하지만 싼가격에 잘 묶었습니다~
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

2박이용함. 새벽에 도착하고 오후에 체크인이라 덥고 피곤한 상태였는데 엄청 친절히 맞아주었음. 하노이 소형 호텔이 다 그런진 모르겠으나 영어로 친절히 설명. 내가 못알아듣는데도 지도펴놓고 처음 왔느냐 물어보고 짧은 일정을 설명했더니 가보아야할 곳과 동선등을 자세히 설명. 게다가 무료업그레이드. 친절도에서 베트남이 이렇게 친절한 나라인가 여기 직원이 베트남의 얼굴이구나 싶음 항상 밝고 먼저 챙겨줌 방은 이층 페밀리. 차도가 앞이라 걱정했지만 이중샷시로 되어서 심각하지 않았음. 방상태도 걱정한것보다 훨씬 깨끗하고 새거임. 조식은 안먹어서 모르겠음. 그래도 나고 들 때 진짜 미소보면 행복한 생각이 들었음. 혼자 알고 담에 가고 싶지만 호텔과 직원이 모두 잘 되길 바라며 후기 드림 끝~
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

이가격에 이정도 청결과 방의 상태는 확실히 좋은 가성비를 보여준다 위치또한 훌륭하여 이동이 용의하다.
Stayed 4 nights in Oct 2019