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Conrad Hangzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Hangzhou

Exterior
View from room
King Conrad Suite | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead
Bar (on property)
Dining

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Parking included
The price is ￥21,854
￥25,482 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Deluxe Room

King Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 281 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Conrad Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
  • 112 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive King River View Room

View from room

Executive King River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Queen River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Double Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Premium bedding, minibar, in-room safe, desk

Grand Hyatt Hangzhou

Pool
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (386)
The price is ￥23,140
￥26,982 total
includes taxes & fees
Jan 5 - Jan 6, 2025
Grand Hyatt Hangzhou
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About the neighborhood

Map
310016, Hangzhou, 228 Xinye Road, Jianggan District

What's nearby

  • Wushan Night Market - 5 min drive
  • Hangzhou Olympic Sports Center - 5 min drive
  • West Lake - 5 min drive
  • Hangzhou China Silk Town - 7 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Hangzhou Station - 11 min drive
  • Jiangjin Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 28 min drive

Restaurants

  • ‪芋贵人 - ‬10 min walk
  • ‪怡乡春竹 - ‬17 min walk
  • ‪仙踪林 - ‬2 min walk
  • ‪鼎泰丰 - ‬10 min walk
  • ‪大食代 - ‬10 min walk

About this property

Conrad Hangzhou

Luxury hotel near West Lake
Located close to Wushan Night Market and Hangzhou China Silk Town, Conrad Hangzhou provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. Treat yourself to a facial, a body wrap, or a massage at Conrad SPA, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour health club.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a front-desk safe
  • A 24-hour front desk, free newspapers, and multilingual staff
Room features
All 306 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 193.20 for adults and CNY 96.60 for children
  • 3 restaurants
  • A bar/lounge
  • Free manager's reception (select days)

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (17,287 square feet of space)

Outdoors

  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 419.76 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193.2 for adults and CNY 96.6 for children
  • Fee for in-room wireless internet: CNY 40 (rates may vary)
  • Rollaway bed fee: CNY 419.76 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Hotel
Conrad Hangzhou Hotel
Conrad Hangzhou Hangzhou
Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Conrad Hangzhou?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Conrad Hangzhou on Jan 5, 2025 start from ￥21,854, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Hangzhou?

Self parking is free at this property.

What time is check-in at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Conrad Hangzhou?

Check-out is at noon.

Where is Conrad Hangzhou located?

Located in Qianjiang New Town, this luxury hotel is within 6 mi (10 km) of Wushan Night Market, West Lake, and Hangzhou China Silk Town. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Jiangjin Road Station is 19 minutes by foot and Qianjiang Road Station is 26 minutes.

Conrad Hangzhou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 62 reviews" "
Rating 8 - Good. 8 out of 62 reviews" "
Rating 6 - Okay. 0 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sui Yueng

Stayed 3 nights in Oct 2024

10/10 Excellent

canson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a very good hotel in this area
Stayed 2 nights in Oct 2024

10/10 Excellent

Dewi Mimie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great. Except the ciggarete smoke comes to our toilet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Stoyan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
Stayed 2 nights in Sep 2024

8/10 Good

Zhen

Stayed 2 nights in Aug 2024

10/10 Excellent

susan valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and best lobby bar for quiet quality time
Stayed 2 nights in Jun 2024

10/10 Excellent

Jasdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good breakfast. 10/10 would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Rena

Stayed 1 night in Mar 2024

10/10 Excellent

Jialan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
excellent room service, clean and warm welcome
Stayed 2 nights in Nov 2023

10/10 Excellent

Chuen Lai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Stayed 1 night in Oct 2023

10/10 Excellent

JimmyZhou

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there.
Stayed 3 nights in Dec 2019

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up!
World Travelers Visiting from SF. Conrad HZ experience is one of the BEST! Manager Stephan welcomed us, checked us in one of the best view room. All staffs are warm, welcoming & helpful. Short walk to number of malls for you will have wide selections for shopping & dinning and amazing light shows every Tues, Fri & Sat. I will definitely come back and recommend Conrad to all of my family & friends!
Stayed 5 nights in Nov 2019

8/10 Good

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new, easy access to subway and connected to Raffles City Mall.. Front desk check in staff friendly and professional... concierge helpful. Gym well equipped... indoor swimming pool looks great. However, you must bring your own swimming cap or buy one from them ... otherwise cannot use the pool... Never heard of such rules in other hotels. Point is this kind of information not published by the hotel in their website. Also , shocked to find that upon entering bedroom, housekeeping did not replace free bottled water in the bathroom, which was partially consumed by previous guests. No writing paper nor envelope in their stationery file, even after I deliberately left file open for housekeeping to discover. Buffet breakfast offer a wide selection of western and local food but it is the same food every morning... one can get bored with same selection every morning. Apart from these teething problems, service attitude very good. Just need more awareness.... after it is a 5 star hotel....
Stayed 3 nights in Nov 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and location
⭐⭐⭐⭐⭐ Great hotel with good amenities, good view, and next to the Raffles City shopping mall. After a late mid-night movie and just walk 2mins back to hotel. * Shanghai Tang soap * TWG tea * Dragon Well tea * Coffee capsules
Stayed 2 nights in Sep 2019

10/10 Excellent

Pang Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
Overall experience was great. The hotel is brand new and the service was wonderful. The rooms were well appointed and the bed/lien was unparalleled. For a US business traveler, I had issues with the hotel’s internet and getting onto my VPN. This was the only hotel I experienced VPN issues at, but the hotel’s IT Director personally helped to address the problem. Jan, the General Manager is also very attentive and welcoming to his guests.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel clean n very nice view good stay for family
Stayed 2 nights in May 2019

8/10 Good

YINGZHI

Stayed 2 nights in May 2024

10/10 Excellent

JWan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chun fun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

minsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

nifur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔 출장숙소로 다녀왔어요
깔끔하고 야경이좋은곳
Stayed 2 nights in Jan 2024