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"Not my first visit and won’t be my last. This hotel is reliably good. Clean comfortable rooms but pay for the upgrade if you can afford it and get extra luxury, complimentary wine and Welsh Cakes"

"I stay here every week and the staff are always there to help me if needed "

"Very friendly staff and excellent service"

"Whilst on this occasion things didn’t go as planned, I still couldn’t fault the staff on the way they sorted the issue quickly and generously. It was a trip away for my birthday and everyone went out of their way to make my stay memorable for all the right reasons. Amazing food, delightful surroundings, excellent staff, couldn’t fault our stay. A special shout out and thank you to Sonia, Dan, Lucy and the lovely lady with the glasses whose name I didn’t catch who greeted us for breakfast each morning; exceptional customer service accompanied by a welcoming smile and friendliness. The St Pierre are very lucky to have you. We will be back soon :)"

"Really nice Hotel & Spa. Very nice spacious suite. Even though slightly dated it was very comfortable. The Spa facilities very good. Had a lovely evening meal and breakfast. Looking to stay there again at some point in the future"

" Review of The Priory Hotel, Caerleon This was my third stay at The Priory Hotel, and it continues to be exceptional. The combination of historic charm and modern comfort makes it a standout choice in Caerleon. The rooms are simply amazing—beautifully designed, spacious, and incredibly comfortable. The beds are plush, ensuring a great night’s sleep, and the peaceful atmosphere makes it a perfect retreat. Every detail, from the furnishings to the thoughtful amenities, enhances the experience. The service is outstanding. The staff are welcoming, professional, and attentive, always making sure guests feel well taken care of. Whether checking in, dining, or asking for assistance, the hospitality is top-notch. The hotel’s ambience is both elegant and cozy, with a perfect balance of history and luxury. The recent refurbishment has made it even more inviting, enhancing the overall experience. For the quality offered, it provides great value. A few small extras, such as complimentary refreshments in the rooms, could enhance the stay even further. Having stayed three times, I can confidently say this is my go-to place in Caerleon. Whether for a relaxing getaway or a business trip, The Priory is a perfect choice. Looking forward to my next visit! "

"Short break to relax and use the facilities of the hotel"

"Easy to find once we came off M4. This is our second visit here."