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Shangri-La Guilin

5.0 star property
Savor breakfast overlooking serene gardens. Rejuvenate with spa treatments before enjoying activities like fitness classes and arcade games.

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Photo gallery for Shangri-La Guilin

Indoor pool, seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Executive Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Horizon, Room, 2 Twin Beds, City View

Horizon, Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Mountain View Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 2 Single Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Deluxe Room, 2 Twin Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Mountain View Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 1 King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Lulu Theme Deluxe Tent Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Lulu Theme Deluxe Tent Room

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Executive Deluxe Suite - 2-Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Connecting Executive Deluxe Suite - 2-Bedroom

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Horizon King

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon King

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Room - Mountain-View (Double Bed) (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Room - Mountain-View (Double Bed) (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (2 beds)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rive View Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Rive View Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Deluxe Rooms Inter-Connecting

Hypo-allergenic bedding, minibar, in-room safe, desk

Two Deluxe Rooms Inter-Connecting

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon River View King

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Room - Mountain-View (2 Beds) (Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Room - Mountain-View (2 Beds) (Balcony)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (Double bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Lulu Theme Terrace Mountain View Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Lulu Theme Terrace Mountain View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon River View Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon River View Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Featured Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Featured Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room - River-View (Double Bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Guilin Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, (373)
The price is ￥10,868
￥12,672 total
includes taxes & fees
Feb 23 - Feb 24
Sheraton Guilin Hotel
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About the neighborhood

Map
541004, Guangxi, Guilin, 111 Huan Cheng Bei Er Lu

What's nearby

  • Lijiang Folk Customs Garden - 2 min drive
  • Seven-Star Park - 5 min drive
  • Reed Flute Cave - 5 min drive
  • Sun and Moon Twin Pagodas - 6 min drive
  • Elephant Trunk Hill - 7 min drive

Getting around

  • Guilin North Railway Station - 10 min drive
  • Guilin (KWL-Liangjiang Intl.) - 41 min drive

Restaurants

  • ‪福鑫鱼庄 - ‬6 min walk
  • ‪茶源居茶行 - ‬4 min walk
  • ‪桂林迥龙山宾馆 - ‬5 min walk
  • ‪旧时光咖啡店 - ‬5 min walk
  • ‪桂林米粉北极广场店 - ‬4 min walk

About this property

Shangri-La Guilin

Luxury family-friendly hotel located in Qixing
A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at Shangri-La Guilin. Indulge in a facial, a body treatment, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Fitness classes are offered at the health club; the property also has a playground, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and extended parking
  • Express check-out, babysitting (surcharge), and a gift shop
Room features
All 439 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • 37-inch HDTVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Li Cafe
  • Lobby Lounge
  • Shang Palace
  • U Bar

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Does Shangri-La Guilin have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Shangri-La Guilin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Guilin?

Self parking is free at this property.

What time is check-in at Shangri-La Guilin?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Guilin?

Check-out is at noon.

Where is Shangri-La Guilin located?

This family-friendly Guilin hotel is located on the riverwalk, within 2 mi (3 km) of Mulong Lake, Lijiang Folk Customs Garden, and Wanda Plaza Diecai Guilin. Guilin Taohua River and Guilin Jiefang Bridge are also within 3 mi (5 km).

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Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 286 reviews
Rating 8 - Good. 70 out of 286 reviews
Rating 6 - Okay. 24 out of 286 reviews
Rating 4 - Poor. 7 out of 286 reviews
Rating 2 - Terrible. 1 out of 286 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andor

One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

Xia

Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023

10/10 Excellent

thierry

friendly staff and no hassle
Stayed 2 nights in Apr 2024

10/10 Excellent

Daiki

Good
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Geisy

We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

8/10 Good

Lai Shu

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023

6/10 Okay

Robert

Liked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024

10/10 Excellent

ray

Stayed 1 night in Jan 2025

10/10 Excellent

ray

Stayed 1 night in Dec 2024

10/10 Excellent

Sorcha

Stayed 1 night in May 2024

2/10 Terrible

AZUSA

Stayed 1 night in Aug 2023

10/10 Excellent

Chi Yin John

舒服乾淨
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2021

8/10 Good

Victor

Amazing hotel and in good location. Highly recommended for a short stay.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
Stayed 5 nights in Dec 2019

8/10 Good

nick, Osaka

レストランは美味しい。桂林に合ったイベントもたいへん楽しめました。トイレがウォシュレットになれば評価upできる。
Stayed 3 nights in Dec 2019

10/10 Excellent

Vincy

Hotel is located about 45 minutes from the airport, situated at the li-river. We had a nice walk along the river this morning.
Stayed 1 night in Dec 2019

6/10 Okay

JC

Staff is helpful, plenty of facilities although quite a bit of extra charges, room is very much Shangri-la standard. However, F&B is quite disappointing. Breakfast selection and taste was poor, staff was not engaged and offers below par services.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Amazing Breakfast
Stayed 2 nights in Oct 2019

10/10 Excellent

Withbert

Stayed 3 nights in Oct 2019

10/10 Excellent

Ho Ling, 香港

Stayed 3 nights in Oct 2019

10/10 Excellent

VICTOR

很舒服的酒店
周边环境和这个5星酒店不配。其它什么都好。
Stayed 1 night in Oct 2019