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River Garden Hotel & Suites

3.5 star property
Art Deco Guayaquil hotel in Downtown Guayaquil with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for River Garden Hotel & Suites

Exterior
Rooftop bar
Premium bedding, minibar, in-room safe, desk
Exterior
Lobby
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
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Room options

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About the neighborhood

Map
090313, Guayas, Guayaquil, Imbabura

What's nearby

  • Malecon 2000 - 6 min walk
  • San Francisco Square - 8 min walk
  • Santa Ana Hill - 16 min walk
  • San Marino Mall - 6 min drive
  • Mall del Sol Shopping Center - 9 min drive

Getting around

  • Duran Train Station - 14 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 20 min drive

Restaurants

  • ‪Guayaquil De La Culata - ‬6 min walk
  • ‪Paseo las colonias - ‬4 min walk
  • ‪Sweet & Coffee - ‬5 min walk
  • ‪La Central - ‬2 min walk
  • ‪Picantería La Culata - ‬5 min walk

About this property

River Garden Hotel & Suites

Hotel located in Downtown Guayaquil
At River Garden Hotel & Suites, you can look forward to a coffee shop/cafe, laundry facilities, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Luggage storage, ATM/banking services, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 per person
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 800 Varas
  • Guayacan Bistró
  • MiniMarket Listo!

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • Art Deco architecture
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 20 days prior to check-in
This property's swimming pool will be closed all day every Monday until further notice.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 6 per room (one-way)
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 8:00 PM

Property is also known as

River & Suites Guayaquil
River Garden Hotel & Suites Hotel
River Garden Hotel & Suites Guayaquil
River Garden Hotel & Suites Hotel Guayaquil

Frequently asked questions

Does River Garden Hotel & Suites have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 11:00 AM–8:00 PM.

Is River Garden Hotel & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at River Garden Hotel & Suites?

Self parking is free at this property.

What time is check-in at River Garden Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at River Garden Hotel & Suites?

Check-out is at noon.

Does River Garden Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 6 per room applies.

Where is River Garden Hotel & Suites located?

Located in Downtown Guayaquil, this hotel is within a 5-minute walk of Chocolate Museum, La Perla, and Museum of Anthropology and Contemporary Art. Malecon 2000 and La Perla Ferris Wheel are also within 10 minutes.

River Garden Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 148 reviews" "
Rating 8 - Good. 17 out of 148 reviews" "
Rating 6 - Okay. 14 out of 148 reviews" "
Rating 4 - Poor. 9 out of 148 reviews" "
Rating 2 - Terrible. 9 out of 148 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ivan

Stayed 1 night in Oct 2024

4/10 Poor

Cass

Traveled with family
Disliked: Staff & service, property conditions & facilities
Charged me $30usd because my friend brought me inside my hotel room and he came in and then we left the room within an hour I changed and showered Ridiculous and pathetic
Stayed 5 nights in Sep 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness
They need to improve in few areas
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location….Terrific on site restaurant… Quiet and well located
Stayed 1 night in Sep 2024

2/10 Terrible

Aurora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They have a TON of security watching you and they treat you like second class citizens even but won't do anything poolside and will keep giving drinks to obviously already inebriated people, that end up barfing, spitting, pouring beer in the pool, throwing in pool furniture, falling on people trying to enjoy a quiet relaxing time... but when to ask security and staff do something they will only watch and do nothing. The pool is SMALL and it is NOT a family pool. What is the point of having all this"security" when they can't even keep people safe. The girl hit her head several times and with her drunk she could have had a serious accident. I didn't even bother to go in. I work in hotels in the US and our rules are for a purpose and to add to have been charged a $15 Gin and tonic in Ecuador?! Talk about inflation. Upon check out today not even a "how was your stay?" Or during dinner ask if i wanted coffee or dessert? It was a pointless stay and i just went downstairs to Listo and wish I cut my time there short. Stay at the the Wyndham or Oro Verde they actually listen to their guests. And you're less likely to catch a horrible disease from the pool.
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica, Bridgeport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, location, place
Stayed 1 night in Sep 2024

6/10 Okay

Xilyna

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! I loved it.
Stayed 1 night in Aug 2024

10/10 Excellent

Daisy, Nashville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel area is safe and convenient. The only thing we don’t like was that they let some guests blast their music in their room. It was so loud and not necessary.
Stayed 1 night in Aug 2024

10/10 Excellent

Shakira, New Caney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a beautiful view to the malecón and had to many places nearby to shop at as well as to dine in.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the view of the river from our room.
Stayed 16 nights in Jun 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The wonderful staff n location!
Stayed 1 night in Jul 2024

2/10 Terrible

Joaquin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service
Stayed 1 night in Jun 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kara-Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The room was clean and spacious with a beautiful view. I loved the rooftop pool area. I ate at the restaurant upstairs too, great food and service. Would stay again!
Stayed 2 nights in Jan 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
La habitación sencilla. Para ser un hotel nuevo está muy descuidado.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay there
Stayed 2 nights in Dec 2023

10/10 Excellent

Elvira

Stayed 1 night in Dec 2023

6/10 Okay

Quienton

Liked: Staff & service, property conditions & facilities
The property nice
Stayed 2 nights in Nov 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
The property was fine but for two hotels in a row we were allocated very bad rooms having booked with expedia
Stayed 1 night in Nov 2023

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely. The pool on the 18th floor was wonderful. We loved everything!
Stayed 2 nights in Nov 2023