Hotel Casa Veranda

3.5 star property
Hotel with a 24-hour fitness center, steps from Avenida La Reforma

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Veranda

Exterior
Junior Suites, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
Junior Suites, 2 Double Beds | Private kitchen | Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is ¥15,069
¥18,385 total
includes taxes & fees
Dec 2 - Dec 3

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Suites, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Master Suite 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1010, Guatemala, Guatemala City, 12 Calle, 1-24 Zona 10

What's nearby

  • Avenida La Reforma - 2 min walk - 0.2 km
  • Embassy of Mexico in Guatemala - 8 min walk - 0.7 km
  • Oakland Mall - 14 min walk - 1.2 km
  • La Aurora Zoo - 18 min walk - 1.5 km
  • Paseo Cayala - 7 min drive - 7.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪TGI Fridays - ‬2 min walk
  • ‪Tgi Friday's Avia - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Applebee's - ‬3 min walk

About this property

Hotel Casa Veranda

Hotel near Avenida La Reforma
Located close to Embassy of Mexico in Guatemala and Oakland Mall, Hotel Casa Veranda provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. The on-site international cuisine restaurant, La Pergola, offers breakfast, lunch, dinner, and light fare. In addition to a 24-hour business center and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Free newspapers, an elevator, and 1 meeting room
  • A 24-hour front desk, ATM/banking services, and a banquet hall
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 90 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:30 PM on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Pergola

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 36.60
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 36.60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Airport shuttle fee: USD 16 per person (one-way)
  • Airport shuttle fee per child: USD 16 (one-way)
  • Pet fee: USD 40 per pet, per night
  • Early check-in fee: USD 36.60 (subject to availability)
  • Late check-out fee: USD 36.60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Casa Veranda
Casa Veranda Guatemala
Hotel Casa Veranda Guatemala
Hotel Mercure Casa Veranda
Mercure Casa Veranda
Mercure Casa Veranda Guatemala
Mercure Casa Veranda Guatemala Hotel
Mercure Casa Veranda Hotel
Mercure Guatemala Casa Veranda
Mercure Hotel Guatemala
Mercure Casa Veranda Guatemala Guatemala City
Mercure Guatemala City
Hotel Casa Veranda Guatemala City
Casa Veranda Guatemala City
Hotel Casa Veranda Hotel
Hotel Casa Veranda Guatemala City
Hotel Casa Veranda Hotel Guatemala City

Frequently asked questions

Is Hotel Casa Veranda pet-friendly?

Yes, Hotel Casa Veranda allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 40 per pet, per night.

How much does it cost to stay at Hotel Casa Veranda?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa Veranda on Dec 2, 2024 start from ¥15,069, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Casa Veranda?

Limited spots are available.

What time is check-in at Hotel Casa Veranda?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 36.60 (subject to availability).

What time is check-out at Hotel Casa Veranda?

Check-out is at 1 PM. Late check-out is available for USD 36.60 (subject to availability).

Does Hotel Casa Veranda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–10:30 PM on request. A fee of USD 16 per person applies.

Where is Hotel Casa Veranda located?

Located in Zona 10, this hotel is within a 10-minute walk of Avenida La Reforma and Embassy of Mexico in Guatemala. Oakland Mall and La Aurora Zoo are also within 1 mi (2 km).

Hotel Casa Veranda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 989 reviews" "
Rating 8 - Good. 246 out of 989 reviews" "
Rating 6 - Okay. 92 out of 989 reviews" "
Rating 4 - Poor. 33 out of 989 reviews" "
Rating 2 - Terrible. 32 out of 989 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel I feel like I'm at home.It has everything I need.Staff is very friendly.
Stayed 3 nights in Nov 2024

4/10 Poor

jeannette

Traveled with family
Disliked: Staff & service, amenities
When I made the reservation, I requested a room with a balcony and suttle. In the price, it was not indicated that the shuttle would have an extra cost. When I confirmed the shuttle service at the hotel, I was told that I had to pay for this. The room, although it had a balcony as requested, was changed from the reservation, it was not private, it did not have dark curtains and the doors to the balcony did not close easily. When I checked out, I requested an invoice for my stay, for which I was told that Expedia had to send it to me because I made the reservation with that application Conclusion I understood that in that hotel making a reservation through Expedia did not give me any guarantee that what I requested would be provided and that for the front desk staff those reservations are not important.
Stayed 1 night in Nov 2024

10/10 Excellent

c

Stayed 1 night in Aug 2024

10/10 Excellent

Noel H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking very complicated (narrow) other than that the stay was pleasant,
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not what I expected. They offered me something very different from what I found. The emergency doors were locked. If I could ask for my money back, I would be happy to do so because what I paid was too much for what they had.
Stayed 2 nights in Nov 2024

10/10 Excellent

Inaida

food pool wifi is clean service so good
Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved the bed, my view and mini kitchen. I did not like the tub, it was too high for my taste. Plus, you cannot check in one minute before check in fyi. The eating area was weird but I think it was closed off for renovations, I hope.
Stayed 2 nights in Oct 2024

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was good . the only thing I they didnt have washcloth.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Giuseppe

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every it's alright 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamiel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location
Stayed 1 night in Aug 2024

6/10 Okay

Sergio, Guatemala

Traveled with family and small children
Liked: Cleanliness
It’s an older building… the room I got it’s in the back of the hotel and you can hear everyone that goes by, all night long
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel safe, clean, big, comfortable my wife and I enjoyed it very much
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena opción, mucho espacio y precio competitivo, parqueo amplio y sin complicaciones en ingreso. Buena ubicación
Stayed 1 night in Aug 2024

6/10 Okay

Gerardo, Palmetto Bay

Stayed 1 night in Sep 2024

10/10 Excellent

EVA

Stayed 5 nights in Aug 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness
The cleanliness in the room was excellent. Customer service was not the best and the elevator is really small ( a bit inconvenient when wheeling luggage in)
Stayed 1 night in Sep 2024

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Jose Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Víctor

La recomiendo
Stayed 2 nights in Sep 2024

6/10 Okay

Ana

Stayed 2 nights in Aug 2024

10/10 Excellent

LESBIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024