See all properties

Quinta Don Jose Boutique Hotel

3.5 star property
Tlaquepaque inn in Centro with spa services and a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quinta Don Jose Boutique Hotel

Exterior
Standard Double Room, Ensuite (Deluxe 2 Queen) | Bathroom | Designer toiletries, hair dryer, towels, soap
Exterior
Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite) | Balcony view
Premium Room, Ensuite (Premium Poolside Suite) | Miscellaneous

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Spa
  • Bar
The price is ￥18,756
￥22,507 total
includes taxes & fees
Jan 20 - Jan 21

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Double Room, Ensuite (Deluxe 2 Queen)

Standard Double Room, Ensuite (Deluxe 2 Queen) | Premium bedding, individually decorated, individually furnished

Standard Double Room, Ensuite (Deluxe 2 Queen)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room, Ensuite (Poolside Suite King and F)

Standard Quadruple Room, Ensuite (Poolside Suite King and F) | Premium bedding, individually decorated, individually furnished

Standard Quadruple Room, Ensuite (Poolside Suite King and F)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room, Ensuite (1-Bedroom Offsite Villa)

Standard Double Room, Ensuite (1-Bedroom Offsite Villa) | Premium bedding, individually decorated, individually furnished

Standard Double Room, Ensuite (1-Bedroom Offsite Villa)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Ensuite (Master Suite)

Romantic Room, Ensuite (Master Suite) | Premium bedding, individually decorated, individually furnished

Romantic Room, Ensuite (Master Suite)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Private Bathroom (Deluxe detached bathroom)

Deluxe Double Room, Private Bathroom (Deluxe detached bathroom) | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, Private Bathroom (Deluxe detached bathroom)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Private Bathroom, Courtyard View (Cielito Lindo)

Deluxe Room, Private Bathroom, Courtyard View (Cielito Lindo) | Premium bedding, individually decorated, individually furnished

Deluxe Room, Private Bathroom, Courtyard View (Cielito Lindo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit)

Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit) | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, Private Bathroom (Don Pancho by Yzar Furnit)

Highlights

Deck/patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Private Bathroom (Claudia Gleason 2-Bedroom)

Junior Suite, Private Bathroom (Claudia Gleason 2-Bedroom) | Premium bedding, individually decorated, individually furnished

Junior Suite, Private Bathroom (Claudia Gleason 2-Bedroom)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Romantic Room, Ensuite (Poolside Master Suite)

Romantic Room, Ensuite (Poolside Master Suite) | Premium bedding, individually decorated, individually furnished

Romantic Room, Ensuite (Poolside Master Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ensuite (Standard Discounted Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite)

Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite) | Premium bedding, individually decorated, individually furnished

Honeymoon Room, Private Bathroom, City View (El Dorado Honeymoon Suite)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Blackout drapes/curtains
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ensuite (Deluxe King)

Standard Room, Ensuite (Deluxe King) | Premium bedding, individually decorated, individually furnished

Standard Room, Ensuite (Deluxe King)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Ensuite (Single Room)

Standard Single Room, Ensuite (Single Room) | Premium bedding, individually decorated, individually furnished

Standard Single Room, Ensuite (Single Room)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Ensuite (2-Bedroom Deluxe)

Standard Suite, Ensuite (2-Bedroom Deluxe) | Premium bedding, individually decorated, individually furnished

Standard Suite, Ensuite (2-Bedroom Deluxe)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Ensuite (Poolside Suite King)

Standard Room, Ensuite (Poolside Suite King) | Premium bedding, individually decorated, individually furnished

Standard Room, Ensuite (Poolside Suite King)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft )

Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft ) | Miscellaneous

Standard Suite, Ensuite, Pool View (2-Bedroom Poolside Loft )

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2)

Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2) | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, Private Bathroom, Courtyard View (Las Galerias Deluxe #2)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Ensuite (Standard Room)

Standard Room, Ensuite (Standard Room) | Premium bedding, individually decorated, individually furnished

Standard Room, Ensuite (Standard Room)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Ceiling fan
Designer toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia)

Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia) | Premium bedding, individually decorated, individually furnished

Deluxe Room, Private Bathroom, Courtyard View (Bonita by Galerias Precia)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Designer toiletries
Hair dryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ensuite (Premium Poolside Suite)

Premium Room, Ensuite (Premium Poolside Suite) | Premium bedding, individually decorated, individually furnished

Premium Room, Ensuite (Premium Poolside Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Blackout drapes/curtains
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, Private Bathroom, City View (Celeste by El Dorado)

Honeymoon Room, Private Bathroom, City View (Celeste by El Dorado) | Premium bedding, individually decorated, individually furnished

Honeymoon Room, Private Bathroom, City View (Celeste by El Dorado)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, sun loungers

La Villa Del Ensueno

Pool
Breakfast included
Pet friendly
Parking included
9.6 out of 10, Exceptional, (956)
The price is ￥13,467
￥16,160 total
includes taxes & fees
Jan 21 - Jan 22
La Villa Del Ensueno
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
45500, JAL, Tlaquepaque, Calle Reforma No. 139

What's nearby

  • Plaza Forum Tlaquepaque - 3 min drive
  • Guadalajara Cathedral - 7 min drive
  • Degollado Theater - 7 min drive
  • US Consulate General Guadalajara - 9 min drive
  • Expo Guadalajara - 11 min drive

Getting around

  • San Jacinto Station - 5 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 15 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café San Pedro - ‬3 min walk
  • ‪Mi cafe - ‬3 min walk
  • ‪La Gusguería - ‬1 min walk
  • ‪La Mata Tinta - ‬2 min walk

About this property

Quinta Don Jose Boutique Hotel

Boutique inn near Guadalajara Cathedral
Take advantage of an airport shuttle, a terrace, and an art gallery on site at Quinta Don Jose Boutique Hotel. Treat yourself to spa services, such as a manicure/pedicure, a facial, or a massage. The on-site Italian cuisine restaurant, Tlaquepasta, offers dinner and light fare. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
Extra amenities include:
  • Designer toiletries and hair dryers
  • Heating, daily housekeeping, and desk chairs

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 1 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Tlaquepasta

Things to do

  • Art gallery
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 per person
  • Airport shuttle fee: USD 20 per room (one way)
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Quinta Don Jose Boutique Hotel Tlaquepaque
Quinta Don Jose Boutique Hotel
Quinta Don Jose Boutique Tlaquepaque
Quinta Don Jose Boutique
Hotel Quinta Don Jose Boutique
Quinta Don Jose Tlaquepaque
Quinta Don Jose Boutique Hotel Inn
Quinta Don Jose Boutique Hotel Tlaquepaque
Quinta Don Jose Boutique Hotel Inn Tlaquepaque

Frequently asked questions

Does Quinta Don Jose Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quinta Don Jose Boutique Hotel?

As of Jan 19, 2025, prices found for a 1-night stay for 2 adults at Quinta Don Jose Boutique Hotel on Jan 20, 2025 start from ￥18,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quinta Don Jose Boutique Hotel pet-friendly?

Yes, this inn allows cats and dogs (limit 2 total) with a maximum weight of up to 15 lbs per pet. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Quinta Don Jose Boutique Hotel?

Self parking is free at this property.

What time is check-in at Quinta Don Jose Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quinta Don Jose Boutique Hotel?

Check-out is at noon.

Does Quinta Don Jose Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Quinta Don Jose Boutique Hotel located?

Located in Centro, this boutique inn is within a 10-minute walk of San Pedro Parish and Refuge Cultural Center. CODE Paradero Sports Complex and Plaza Forum Tlaquepaque are also within 2 mi (3 km).

Quinta Don Jose Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 338 out of 418 reviews" "
Rating 8 - Good. 63 out of 418 reviews" "
Rating 6 - Okay. 10 out of 418 reviews" "
Rating 4 - Poor. 2 out of 418 reviews" "
Rating 2 - Terrible. 5 out of 418 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio y muy amable el personal restaurantes serca
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Everything was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property we have ever stayed at. Amazing staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Elizabeth, Corvallis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent, exceptionally clean and the staff were so friendly and so helpful. I will always stay here when I come to Tlaquepaque.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl, Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for almost 15 years. The staff is great and every room is unique. Charlie the bartender has been there for 23 years and is awesome. Even though I only come every year or two, he remembers me every time!
Stayed 3 nights in Nov 2024

10/10 Excellent

rosio

Stayed 3 nights in Nov 2024

10/10 Excellent

christine

Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro, Cicero

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Haley, SEATTLE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family visits the area a few times a year and ALWAYS stays here. It’s very walkable, the staff are friendly, and the restaurant and bar impress. During each visit we make sure to have at least one dinner at the hotel. They make a delicious steak (amongst other things). Couldn’t recommend this hotel enough!
Stayed 1 night in Nov 2024

10/10 Excellent

dora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved to wake up to fresh coffee and breakfast made to order. All staff was friendly. I felt safe.
Stayed 4 nights in Nov 2024

10/10 Excellent

silvia, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Location, staff, and the place itself is absolutely beautiful! Arches, flowers, pool, spacious, clean, onsite bar/restaurant til 10.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times before. Everything about the place is great-parking, location, staff(Charley-the bar tender and others), restaurant, rooms and common areas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Terry, Albuquerque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Great breakfast nice little pool outside our door
Stayed 2 nights in Sep 2024

10/10 Excellent

Margarita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and loved the atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and it's always perfect. Close to EVERYTHING and has parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos fuimos ahi 3 o 4 veces en el pasado y siempre todo esta a la altura, un precioso lugar lo recomendamos!
Stayed 1 night in Sep 2024

6/10 Okay

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disppointing Stay
I had high hopes for my stay at this highly rated boutique. One of the most frustrating aspects of my stay was the lack of communication regarding the shuttle service. Despite multiple attempts to confirm the shuttle, I received no response. When I finally reached out to the hotel via this portal, their response was dismissive, as if they didn't believe my claim. To make matters worse, upon arrival, I was asked to provide proof of my previous communication regarding the shuttle. This felt like a personal attack, as if I was being accused of lying. While they eventually offered to reimburse my taxi fare, this gesture felt hollow, as it didn't address the underlying issue of their poor customer service. The hotel itself had its ups and downs. While I appreciated the spacious two-bedroom suite, the noise level was a significant problem. The constant foot traffic from staff walking up and down the stairs outside my window made it difficult to sleep. Additionally, the noise from the laundry room above my room (#7) was disruptive. Or the sound was similar to a washroom. On the positive side, I appreciated the security measures in place, such as the requirement to ring into the facility. The housekeeping staff and breakfast hosts were also very friendly and helpful. However, the front desk staff was inconsistent, with some being more helpful than others. Not a repeat though recommended by my brother who loves staying there.
Stayed 3 nights in Aug 2024

8/10 Good

Mauricio

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely charming upscale hotel that has traditional Mexican architecture and furnishings. Deluxe rooms are enormous with a giant bathroom. Restaurant is gourmet and provides excellent value. Bar is wonderful. Great service. Downsides are mosquitoes in the rooms since the maids leave doors open when cleaning. Also, internet signal is week with download speeds marginal. At times I was not able to stream video. Pool is small and the pool area is not private. The pool bathrooms are the closest to the restaurant and bar and there steep steps to the bathrooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Norma

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024