Great Pond Vacations from ￥210,441

It’s a nice place, however the staff is not very friendly and have quite a bit of attitude. The life guards and bar tenders at the pool side were amazing. Food wasn’t that bad, both the restaurants that required reservation were awesome, however the rest were just fillers with not so great food. Overall experience was nice, the pool, the beach and the kids splash pad.

Newer property but needs some improvements. Management needs to work on making the restaurant reservation process more seamless. Someone in my party also had issues with room service not coming to clean their room even with signage. The buffet food was okay but could’ve had a more expansive Caribbean selection. Overall my experience was okay.

The food was excellent, dining staff friendly and observant. Restaurant was clean and easily accessible. Staff was very mindful of my food allergy and helpful in selecting my meals

We liked the professionalism and helpfulness of the staff. When the chain in the toilet tank broke, a member of staff arrived quickly and remedied the situation. Staff are friendly and always willing to help. What we didn’t like was that it is very noisy. In the morning games are played in one of the pools with a DJ being very loud. And since it is a smaller venue, you can not escape the noise. Also we stayed in building seven since I had scheduled a room with an ocean view. On Sunday afternoon a beach party was so loud that we couldn’t get any rest. Also, our room was located on the third floor which meant 40 steps up since there are no elevators. But the rest of the entertainment was very nice. Each evening had a different show. Breakfast and lunch are buffet style with plenty of a variety of food. There are three specialty restaurants which require a reservation. One other advantage is that the resort is close to the Montego Bay airport. I’d say a less than ten minute drive. Most of the vacationers were much younger than my wife and I. And they seemed to enjoy the venue very much. So, if you like to party and are young at heart it would be an ideal place for you

The beach needed to be cleaned. Also rock wall in ocean took away from the beauty.