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Drury Inn & Suites Grand Rapids

3.0 star property
Hotel in Grand Rapids with free breakfast and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Drury Inn & Suites Grand Rapids

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool, outdoor pool
Lobby
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Hot Tub
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is ￥14,567
￥16,751 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Refrigerator & Microwave (Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms, Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (2 Rooms, Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (Sofabed, 2 Rooms, Hearing, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Refrigerator & Microwave (Sofabed, 2 Rooms, Hearing, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave (Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Refrigerator & Microwave (Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Hearing Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Refrigerator & Microwave (2 Rooms)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing Accessible, Roll in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Hearing Accessible, Roll in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Sofabed, 2 Rooms, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Tub, Upper Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing Accessible, Roll in Shower)

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing Accessible, Roll in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing Accessible, Roll in Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms,Board Room Table,Hearing,Tub)

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms,Board Room Table,Hearing,Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Refrigerator & Microwave (2 Rooms,Board Room Table,Hearing,Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (2 Rooms, Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Map
49512, MI, Grand Rapids, 5175 28th Street SE

What's nearby

  • Patterson Ice Center - 13 min walk - 1.1 km
  • MSA Fieldhouse - 18 min walk - 1.6 km
  • Calvin College - 4 min drive - 4.1 km
  • Woodland Mall - 4 min drive - 4.1 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 10.4 km

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fuji Buffet & Grill - ‬13 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Drury Inn & Suites Grand Rapids

Property highlights
A free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services are just a few of the amenities provided at Drury Inn & Suites Grand Rapids. For some rest and relaxation, visit the spa tub. The on-site restaurant, Kitchen + Bar, serves dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A TV in the lobby, an elevator, and meeting rooms
  • A banquet hall, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 180 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Kitchen + Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Drury Inn Grand Rapids
Drury Grand Rapids
Drury & Suites Rapids Rapids
Drury Inn & Suites Grand Rapids Hotel
Drury Inn & Suites Grand Rapids Grand Rapids
Drury Inn & Suites Grand Rapids Hotel Grand Rapids

Frequently asked questions

Does Drury Inn & Suites Grand Rapids have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Drury Inn & Suites Grand Rapids?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Drury Inn & Suites Grand Rapids on Dec 3, 2024 start from ￥14,567, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Drury Inn & Suites Grand Rapids pet-friendly?

Yes, Drury Inn & Suites Grand Rapids allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Drury Inn & Suites Grand Rapids?

Self parking is free at this property.

What time is check-in at Drury Inn & Suites Grand Rapids?

Check-in begins at 3:00 PM.

What time is check-out at Drury Inn & Suites Grand Rapids?

Check-out is at 11 AM.

Where is Drury Inn & Suites Grand Rapids located?

Situated in Grand Rapids, this hotel is within 1 mi (2 km) of Patterson Ice Center and MSA Fieldhouse. Orbit Room and Centerpointe Mall are also within 3 mi (5 km).

Drury Inn & Suites Grand Rapids Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1012 reviews" "
Rating 8 - Good. 141 out of 1012 reviews" "
Rating 6 - Okay. 38 out of 1012 reviews" "
Rating 4 - Poor. 12 out of 1012 reviews" "
Rating 2 - Terrible. 15 out of 1012 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melonie

Traveled with family
Liked: Amenities
Loved the complimentary breakfast! Wished there was a fan of some sort for the room. Our plane got in too late and we didn’t know there was a hot tub until the morning. Love that it had a hot tub even though we didn’t get to experience it. Overall, it was a very pleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was packed ver limited parking and narrow driveway to get into Motel.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with this hotel! I have stayed in many and have never had a dinner buffet WITH alcoholic drinks included in the room price. When the front desk attendant told me this perk was included, I was shocked in such a good way! The included breakfast buffet was also delicious with good quality food and lots of variety. The rooms were also much more spacious than normal and very clean. I will definitely be staying at this hotel again in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and to get a room with free dinner and drinks and free buffet breakfast included is pretty unheard of especially these days!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would go there again if I come back to Grand Rapids
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca J Van

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, great location, and great staff
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chrystal

Stayed 1 night in Oct 2024

6/10 Okay

Connie

The property was not as cleaned as I would like. I like that parking was free.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!!
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfasts, the food at night and the popcorn. Staff was ready and willing to always help. Wonderful place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

lori

Traveled with family
The check in attendant was very friendly and offered to assist me in obtaining Drury rewards.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport. The room was quiet, clean and spacious. We love the kick start menu with the 3 drinks. Great stay!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great until the hockey group decided to have a BYOB event during the Saturday evening meal time. They were very, very loud and somewhat disrespecrive of other guests. I would probably pick someplace else to stay on a weekend because of this. This was our 2nd stay here and will be the last weekend one!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back!
Stayed 1 night in Oct 2024

8/10 Good

Sam

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Sep 2024

10/10 Excellent

jamie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff. Clean pool area and great snacks!
Stayed 1 night in Aug 2024

6/10 Okay

Zach

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
…..
Stayed 2 nights in Oct 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and personable. Check in and check out was easy. The pool and hot tub area was spotless. The complementary breakfast was delicious and the coffee was strong. We didn’t take advantage of the free dinner or drinks but definitely appreciated the option for it. This hotel was a major improvement from the one we stayed at previously. My one complaint is that we only got to stay here for one of the three nights we spent in the Grand Rapids area. We would absolutely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Martin, Lisle

Traveled with partner
Liked: Staff & service, property conditions & facilities
What i liked ? Friendly , hard-working FOH ( front of house ) staff influding the kitchen & bar. Pool looked wonderful clean the whole spot. Hallways were typical cheesy decorated but seemingly pretty clean. Quiet rooms , NICE bathroom and closet space however, closet was hard to get into with the handle and it was a mirror on the door. Hard to see in dark of night !! Room had little amentities outside- of the shower, a bit dissapointing for a 3 star rating and a 9.7-9.8 user rating of " exceptional ' The bed was GROSS smelled like old , sweaty-man sack ( balls ) had bigfer dox holla than the allies forces of WW1 and sheets though LOKKED clean smelled like they were in a barn. Chair was stylish but dirty and uncomfortable as a chair could be. I expected better and would want a partial refund or credit for another company owned property. Rough sleep / rest. Reat od hotel was quite good
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper buffet never had that in a hotel.
Stayed 2 nights in Sep 2024