Room was clean and had modern bathroom and adequate furnishings. Close to the shopping centre with plenty of parking available. Friendly staff and breakfast was good as well. No complaints at all and will likely stay there again soon.
zia
2021 年 12 月に 1 泊滞在
8/10 (良い)
Shirley
2021 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Return Visitor
Having used this hotel previously, we knew the layout and the routine/operation of it.
My Husband described it as 'shabby chique' due to the age/decor within the hotel, stair carpets are badly worn & only service lift working (the guest lift hasn't worked for several years)
We booked with breakfast which was nice albeit attention to detail could have been better via the waitress.
We were greeted 'pleasantly' on several occassions by the numerous reception staff however there was one male receptionist that we felt was abrupt, cheeky and lacking good customer service skills.
I wouldn't hesitate booking again as it was in a good central location for our needs.
We did notice that on the 2nd floor there was a smell of stale cigarette smoke even though the rooms displayed no smoking signs.
Shirley
2021 年 12 月に 1 泊滞在
4/10 (不満)
Syed
2021 年 12 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Need a revamp, dirty rooms.
I asked for a complimentary 2 hours stay on the day of check out but they refused and instead asked for 10£ per hour. Very unprofessional and disappointing. I had to book for another day , so paid extra £31 for the stay. I would want it to be refunded back. The rooms were ok, but lamp shades were full of dust, toilet was full of spider webs. Carpets were dirty.
Syed
2021 年 12 月に 1 泊滞在
2/10 (非常に不満)
John
2021 年 11 月 29 日
John
2021 年 11 月に 1 泊滞在
4/10 (不満)
Paul
2021 年 11 月 29 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I’ve heard of shabby chic but this is just shabby
The hotel is so run down it automatically puts you into a negative state of mind immediately. Carpets doors walls stairs everything was ragged torn and at least 40 years old. If I had known the hotel was like this I would never have booked. To cap it off the lift was broken too… and the free breakfast wasn’t available as the receptionist said “I have no idea what is happening with the kitchen. I don’t think anyone is there so there will be no breakfast”
Paul
2021 年 11 月に 1 泊滞在
8/10 (良い)
Stuart
2021 年 11 月 25 日
Stuart
2021 年 11 月に 1 泊滞在
10/10 (非常に良い)
loraine
2021 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
loraine
2021 年 11 月に 1 泊滞在
6/10 (普通)
Thomas
カップルで旅行
2021 年 10 月 25 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Cheap basic hotel . Breakfast server appeared overwhelmed. Self serve continental breakfast empty ( no cutlery, glasses bread , juice all at one time ) . Had to ask for it to be replenished. Quality of cooked breakfast ok . Noted excellent cleaning of tables etc in dining area .
Thomas
2021 年 10 月に 1 泊滞在
8/10 (良い)
Paul
2021 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Was more than happy with the room and hotel for what I paid was good value